Bab Tooma York Reviews Summary

Staff Service

Pros:

• "The staff here were incredibly generous and kind, welcoming us with warm smiles."
• "Staff were friendly, the atmosphere was warm and welcoming."
• "Treated me and the wife and child really well for my wife’s birthday."
• "The staff were fantastic. Treated me and the wife and child really well for my wife’s birthday."
• "Fantastic Atmosphere, Brilliant food, food was amazing. Mostly the staff were the most welcoming and kind."
• "Very friendly staff awesome food."
• "The service was super friendly and, considering it was just a Monday night there were quite a few tables in and it was a lovely bustling atmosphere."
• "We went for a family meal and the service was great from the moment we walked in, they made you feel relaxed and welcome."

Cons:

• "The restaurant's lighting was nice. The service was good. But the food was very awful."
• "The toilet was dirty, no paper towel or no dryer. Overall experience was so bad."
• "The service is appalling. We left before being served as the staff made little effort to accommodate us after they failed to honour our reservation."
• "We were shown to a table that was dirty and had the previous diners drinks on it. We sat in silence and were not approached again for 15 minutes."
• "Firstly, the service was horrible. We booked a table and turned up on time, there were 5 tables occupied."

Food Quality

Pros:

• "The food was impressive, and they even treated us to a complimentary lentil soup starter and tea pot at the end."
• "We really enjoyed all the food we ordered. Can't wait to come back."
• "The food was great, really flavoursome and authentic."
• "The mussaka had this perfect blend of flavors, and the damas lamb was tender and succulent."
• "All the food came together at the same time very quickly. Big portions for meal. Very filling and tasty."
• "Good food, not the best of Levant cooking I've eaten, still enjoyable and filling."
• "The food was amazing and she said the falafel was really authentic and just like she would get back home."
• "The food was amazing. You are allowed to bring drinks from the Tesco next door."

Cons:

• "But the food was very awful. We ordered £32 deal for 2. £12chicken fillet & £10 salad. But the food was so tasteless."
• "I got the fatteh which wasn’t special but the hummus was really good and the tea too. Falafel needs work."
• "We ordered 2 versions of 'The Beast' one with chicken and one with lamb meat. We enjoyed the Chicken but unfortunately we did not enjoy the Lamb meat which was burnt."
• "Unfortunately the 'feast' for 2 was anything but. The meat quality varied. The lamb wasn't fresh. (The chicken was)."
• "Very NOT recommended, the food quality is very bad and the quantity is very little for what you pay."
• "But I have to be honest. The food is very average. It's okay. But not amazing. I found it bland."
• "We ordered a meal and got a completely something else, and why is it CASH ONLY with no notice or a note before we order the food."

Ambiance and Decor

Pros:

• "Beautifully decorated interior, although due to the size of the restaurant, they are much closer than you’d expect."
• "The restaurant's interior design is a feast for the eyes. The Arabian maximalist style creates a cozy and inviting ambiance."
• "The atmosphere of the restaurant was very authentic and nicely decorated."
• "The food was gorgeous and fresh, good sized portions , and the decor too!! Beautiful! Would definitely recommend."
• "The Arabian music playing in the background added that extra touch of magic to our evening."
• "The Interior is inviting and authentic."
• "The beautiful decor attracted us initially - rich red seating and interesting lighting."
• "The restaurant itself was breathtakingly beautiful. Needs to keep on top of the music playlist to improve atmosphere."

Cons:

• "The toilet was dirty, no paper towel or no dryer."
• "Cash only and Bring your own booze if you fancy a drink with the meal."
• "This restaurant is on par with some posh Middle Eastern restaurants I have eaten at in London. I will definitely be back!"
• "Originally when it first opened there was one problem - the front door did not close properly."
• "I tried the other two branches in Leeds and Bradford and both were spot on, but this one in York is just the name of the restaurant."
• "We were about to come back to the apartment and get a takeaway when we spotted Bab Tooma and decided to go in. Very good decision!"
• "I could never imagine that I can find this kinda excellent atmosphere in York."