Gordon Ramsay Street Burger - Farringdon Reviews Summary

Food Quality

Pros:

• "The food was really tasty and well made."
• "Food was lovely.. I enjoyed my chicken&avo burger."
• "Food was really good and £16 for a quality burger and chips, especially in Central London, is a result."
• "The burger was well cooked with lovely tasting home relish. Even the regular chips are some of the best I've ever had."
• "The food was delicious, nothing to fancy it was just really well made. The burger was juicy, the fried onions were on point."
• "The food itself is good but nothing wowed."
• "The food was delicious but service not so good."
• "The food was really pretty average. My burger was completely overcooked with no juiciness."

Cons:

• "The burger was definitely smaller than last year."
• "Food was ok. Not the best burger you will ever eat."
• "The worst service I have ever received. Cold food which we brought to our waiters attention."
• "Honestly for £18 for a burger and chips (excluding the service charge) I was expecting something good. Instead I got an overcooked, over seasoned, dry and room temperature burger."
• "Definitely not worth the money. I ordered 5 pieces of wings which cost £8.50. They were the tiniest pieces of wings I've ever had!"
• "The food was ok. Cheese skirt promised so much and delivered very little."
• "The food was made wrong (regular fries instead of sweet potato) and took another 15mins to get sweet potato fries."
• "Burger was dry. Bun was dry."

Service Quality

Pros:

• "The staff was also super friendly and professional and the manager made sure everything was alright with the order."
• "Staff was friendly yet very professional which is amazing."
• "The service was okay but not the friendliest and a little slow considering there were about 3 other tables in."
• "The staff are wonderful - helpful and courteous and I even watched them delivering food to a homeless guy outside."
• "The waiters were very nice and we ordered sparking water which left me double speechless."
• "Great experience! Gordon and his team deliver."
• "Service was great at the table but giving it one star as the manager was very rude."
• "Staff were super nice and the milkshakes were good. Overall it was an average experience as the burger didn’t live up to expectations."

Cons:

• "Service was okay but not the friendliest and a little slow considering there were about 3 other tables in."
• "The worst service I have ever received. Cold food which we brought to our waiters attention. The duty manager or head waitress then came over to us and was rude."
• "Service was poor. Restaurant was empty but took about 15+ minutes to ask for our order."
• "Service was woeful, waiters seemed to purposefully ignore you when you asked them over."
• "Service was great, the fries were excellent, possibly the best I've had at a burger restaurant, however the burger was terrible."
• "I waited over 20 minutes for mayo and ketchup (which by the way, were Heinz) and I had to get up from the table multiple times to inquire."
• "They upsold my boyfriend to a £24 burger, and it was just OK."
• "Waited 40 minutes for food but nothing, then when I questioned how much longer the wait was I was presented with the bill, embarrassing."

Ambiance and Atmosphere

Pros:

• "A nice environment which is clean and spacious (I didn’t have to be bumping into tables to move…grateful for that)."
• "There is an outdoor area which was amazing for enjoying the nice summer sun."
• "Great decor and imagine it’s a pretty good vibe in there when it’s busier…"
• "The decor was not cluttered, but had some funky features."
• "The tone of the whole building works. Acoustically, the layout and toilets are clean and comfortable."

Cons:

• "Went at lunchtime on a Monday so as to be expected it wasn't very busy so atmosphere was a bit flat."
• "The place was alright, although massively quiet."
• "I could talk about the odour, the noise or the sticky floor and table."
• "The floor, cutlery and the glasses were also dirty which we were not impressed by."
• "The only good thing was the well seasoned chips."

Value for Money

Pros:

• "Food was really good and £16 for a quality burger and chips, especially in Central London, is a result."
• "The food was delicious, nothing to fancy it was just really well made. The burger was juicy, the fried onions were on point."

Cons:

• "Okay - it‘s expensive (small burger 16£ + 18£) + 10 £ Service fee"
• "It's not worth the money and be done with it. A visit there feels like a punch in the face (for which you pay good money for)"
• "Definitely not worth the money. I ordered 5 pieces of wings which cost £8.50. They were the tiniest pieces of wings I've ever had!"
• "Burger and chips £17, but an extra £4.50 for 'dirty' fries, a drink and 15% service charge. Came to more than £30 for 1 person."
• "It's a burger and fries that has an inflated price because Gordon's face is on the wall."
• "Honestly for £18 for a burger and chips (excluding the service charge) I was expecting something good. Instead I got an overcooked, over seasoned, dry and room temperature burger."
• "The food was ok. Cheese skirt promised so much and delivered very little. So much grease in the whole meal."
• "One of the worst vegan burgers I have had in my life, the mac and cheese had almost no pasta in it and all for the price of £27."