Kwik Fit - Doncaster Reviews Summary

Customer Service

Pros:

• "Love the service here by Jason and the guys."
• "Friendly, professional staff and I'm glad they can all have a laugh in the office and in the garage too."
• "Jason was very helpful as are all the staff. First class service as always."
• "I recently visited Kwik Fit to address a rattling issue in my exhaust... Jason provided exceptional service."
• "I always have 5* service at the wheatley hall road KwikFit. The gentlemen are always polite and helpful."
• "Absolutely the best service and work carried out. Jason is honest, fair and very friendly giving the ultimate service."
• "Excellent service and help with all queries. Jason and the team are first class, always happy to help and explain things."
• "The person who was at the desk said he would look at my tyre which I had already inspected and found nothing puncturing it."

Cons:

• "The lad Ryan tucker who was front of reception was rude, made to feel like an idiot infront of people and tried talking down to me."
• "My car had an MOT recently plus work on a ball joint & at no time did my very established & thorough mechanic suggest that my tyres were worn or put an advisory on them."
• "I had a slow puncture took into kwik fit and they wasn't bust at that time. They put it straight into one of the bays and lifted it up found i had a nail in but to close to the side wall that they couldn't repair it."

Technical Expertise

Pros:

• "They mended the issue in minutes and had me back safely on the road home."
• "My Honda CR-V was in for wheel alignment... I'm really pleased I did as Jaime at your Wheatley branch, has managed to get it right 1st time."
• "They started work on my car immediately. The mechanic working on my car was also really helpful and showed me exactly what was wrong."
• "The team there are so helpful and told me what to expect and how long etc, I’ve know the Kwik fit brand for years and as always an a+ experience all the time."
• "Issues with another brand disks and pads. JASON & JAMIE -KYLE went above and beyond to assist my warped disks - removed them and put new pads disks on within 2hrs."
• "Jason and the crew are meticulous in all that they do. Safety is paramount, and I always feel reassured knowing they have accessed and resolved any issues I may have."
• "I've used Kwik Fit in Doncaster for years and I keep returning as the team always offer fantastic service."
• "Fantastic professional service with a fair price for two front tyres."

Cons:

• "Brother took his car for an oil change and came out with a heater matrix fault. Clear hand prints on the matrix and yet they will not take any responsibility for this."
• "After being advised by other garages for over a year that my brakes required changing I went to Kwik-Fit to get them changed."
• "Phoned to ask for prices of exhaust for my car yes it was a Sunday but person I spoke to just seamed that Cound not be bothered."
• "Booked in here not told they had no waiting facilities. The told it was going to take 2 hours for service. Which ended up take 3 hours."

Pricing and Value

Pros:

• "Fantastic overall service starting from help and advice on the telephone for choosing which tyres, the price provided is very competitive."
• "I had an issue with my Tyre Pressure Sensor and this Kwik Fit Centre managed to book me in today and quoted me a lower price for parts and labor compared to Halford."
• "I need brake discs and pads changing, I was given a competitive quote and date for fitting arranged."
• "The service from Jason is truly outstanding, honest advice that doesn't force you to buy their products but makes you think if you choose saving money over safety or the other way around."

Cons:

• "Good service, but just glad I don't have to pay for the tyre and work does because prices arnt cheap."
• "From the minute I arrived for a tyre/puncture check, I was being 'sized up' as a blonde woman who the staff was going to try to rip off."
• "I took my motability car for new tyre,l was not waiting long,after new tyre fitted the young man who did computer paperwork said that the young lad will take it around to make sure everything was working ok,but as we finished paperwork l was handed my keys,now I'm 65yrs old and know nothing about cars and tyres,my car wasn't checked on a run and on my return home it was showing all my tyres at different air pressure."