Address: 505A Kingsland Rd, London, E8 4AU, United Kingdom
Phone: +442072411111
Rating: 4.4
based on 108 reviews.
Instructor Quality
Pros:
"Having arrived uninspired & disinterested after yet another dire tube journey I swiftly rediscovered my love of motorised vehicles under the expert tutelage of Ewan."
"I cannot praise Ewan enough!! Professional, patient and enjoyable experience."
"Full credit goes to Jason, David and Leo for helping me pass in such a short space of time."
"The training team delivers top notch instruction, both helpful and informative, they are thorough and comprehensive, leaving you feeling confident and prepared for exams."
"The instructor, Simon, is very on-time, responsible, experienced, kind and patient."
"Did my Mod 1 + 2 with Jase and he was an excellent instructor, really thorough and motivated, could tell that he enjoys his job."
"Dave, Jason and Ewan are very professional teachers and a good laugh as well."
Cons:
"When we drove on the road he consistently shouted at us and repeatedly swore if we made mistakes."
"He was not patient with the learners that had problems and raised his voice as well as swore at us."
"The instructor seemed nice at first... but then as the day moved on he became unbearable."
"Although the instructor, Dan, seems professional, however his attitude is really terrible and rude."
"He nearly made me have an accident as well as stressed me and the other learner."
"P.S. I am going to be really picky now but smoking over 10 cigarettes while teaching and riding a bike is probably not the most professional, safe or healthy thing to do."
"The biggest cowboys in London. My Scooter was stolen from their store."
Customer Service
Pros:
"Brilliant customer service, great communication and very friendly, helpful and patient which made buying my first bike from them and absolute ride in the park!"
"Would highly recommend these guys if you want to get any kind of bike licence."
"Very happy with their friendly, helpful and safety conscious staff and instructors."
"I don’t normally write reviews but i was so impressed with Dan in sales, he was extremely helpful trying to arrange finance for a KTM duke 790."
"The staff were always helpful, especially Tim, whom I dealt with mostly."
"Fantastic customer service, a gentleman by the name of Ziggi assisted me with purchasing my first motorbike helmet."
"These guys have been really helpful to me on several occasions, the advice and service is top notch."
Cons:
"They also claimed prices went up from April on all bikes but actually looking elsewhere the bike I was looking for (XMAX 125) is £500-£700 cheaper than their price."
"Total waste of time I wasted a half day making my way there after calling first and the guy on the phone said it was fine to come down and view a bike but he sold it just before I got there."
"The Bad thing staff didn’t even bother to call me or text me to let me know about the progress."
"Their website says they are open till 7pm however they close at 6!"
"Heard nothing for 3 and a half weeks after taking it into repair."
"Booked my CBT with them two weeks in advance just to find out the day of the course that it was overbooked."
"Poor customer service. I went there with all intensions to buy a new bike but the guys didn't seem to be interested in talking to me."
Training and Licensing Process
Pros:
"CBT, MOD1 & MOD2 Done with these chaps who really take it on themselves to make you into not only a safe but good rider."
"I passed Mod 2 first time today. Another massive THANK YOU, especially to Rob and Jason for the last couple of days."
"Great instructors that have the passion to teach riders."
"I just passed my A Licence (with flying colours) thanks to Jason & Rob."
"The training was really great and I passed my MOD 1 first time and MOD 2 on the second go."
"Modern bikes and even get to practice on the Mod 1 test centre most weekends!"
"Completed my DAS with Simon and Jason yesterday (and Rob, but I overslept for his part of the training, thanks for the wake up phone call and actually getting me to my Mod 1 with 5 minutes to spare!!)."
Cons:
"DO NOT RECOMMEND !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"
"Worst experience I ever had DO NOT RECOMMEND!!!!!!!!!!!!!!!!!!!!!!!!!!!"
"I give 1 star because you cant give 0 stars which leads to a bias towards better looking ratings as even the worst company can never achieve less than 1 star."
"Plus, it's expensive! So you get lots of bullying for your money."
"This is a warning stay away from these cowboy conmen."
"He made me take an over 2 hour brake between the first part of the training and the second part of the training."
"600 percent mark up on some replacement parts over charges for work oil and sundries is a con."
Product and Pricing
Pros:
"Well located spot for sales, repairs and training."
"I just purchased a Vespa 125 from Scooterden. Firstly, it's a great place to purchase a scooter, because they actually let you test drive lots of types so you know what you are getting."
"I haven’t even purchased anything from these guys but they have been so incredibly helpful."
"I have bought two bikes from Scooterden, the first from Motoden. Overall, it has been a most positive experience."
"No pressure to buy a scooter but attentive, friendly service and advise."
"Great place,, Tim the manager was very helpful and pleasure to do business with."
"Absolutely astounding service from Motoden Yamaha, it had recently come to my attention that I had to have some recall work done on my R3."
Cons:
"I purchase a scooter from this shop at first everything was good i got the scooter on finance and then i was supposed to receive the scooter 4 weeks after 2 months went on and i finally got the scooter."
"Quick to sell you a bike but once they get your cash and you pick up your bike they don't even want to show you the bike just keys and bye."
"I love the scooter but the people in this shop should learn how to work if i was doing my job like them i will have my P45 a week later."
"My experience has led me to steer quite a few people away from buying from them so far."
"The staff were polite, well spoken and knew what they were talking about! You can really tell these people are passionate about what they do."
"The bikes were good quality and they have the gear of you don’t."
"I received really good service on the 3 occasions I visited the stores in both Dalston and Crouch End."