Dexters Northcote Road Estate Agents Reviews Summary

Customer Service

Pros:

• "Sophia is extremely professional, incredibly knowledgeable about Clapham and attentive to our main requirements."
• "Sophia and Andy have been absolutely brilliant throughout the entire process! I felt they genuinely cared and truly did their best."
• "Selling in this market is not an easy task, so the tenacity of Sophia and Andy to both get the deal I wanted and making sure it carried through was impressive."
• "We just bought our new house and we would like to thank Matt for his great help throughout the process."
• "I have viewed properties with Sophia, she very helpful and patient with all my questions."
• "Sophia fully supported us from initial engagement through to completion of our property sale."
• "Nathan at Dexters showed me four great properties in the area in the space of an hour."
• "Amazing service by Dexters and an excellent professional attitude by George Underwood who did a valuation for my flat."

Cons:

• "Puzzled by all the 5 star reviews. My experience with this branch is that they appeared to be working for the buyer, not myself."
• "This was a very stressful sale for me and Dexters service was very poor for £14K even after I complained to them."
• "I regret using this estate agent."

Professionalism

Pros:

• "Andrew and Matt took on the sale of my property with enthusiasm and drive to secure a buyer."
• "Everyone we have spoken to from George and his team to Andy has been solution oriented, professional, fast-paced."
• "Sophia is extremely professional, incredibly knowledgeable about Clapham and attentive to our main requirements."
• "Sophia and Andy have been absolutely brilliant throughout the entire process! I felt they genuinely cared and truly did their best."
• "Selling in this market is not an easy task, so the tenacity of Sophia and Andy to both get the deal I wanted and making sure it carried through was impressive."
• "Sophia fully supported us from initial engagement through to completion of our property sale."
• "Nathan at Dexters showed me four great properties in the area in the space of an hour."
• "Amazing service by Dexters and an excellent professional attitude by George Underwood who did a valuation for my flat."

Cons:

• "Puzzled by all the 5 star reviews. My experience with this branch is that they appeared to be working for the buyer, not myself."
• "This was a very stressful sale for me and Dexters service was very poor for £14K even after I complained to them."
• "I regret using this estate agent."

Communication

Pros:

• "I have just sold a flat through them that was not straightforward due to leasehold issues and without exception, everyone I dealt with was helpful, professional and focused on finding solutions."
• "I always felt that Matt was always acting in my best interests and doing all he could to proactively progress the sale."
• "He was always on hand with updates from the sellers side and ensured the process was as smooth as possible."
• "Matt was really good at keeping us updated and connected to the seller."
• "Sophia is extremely professional, incredibly knowledgeable about Clapham and attentive to our main requirements."
• "Sophia fully supported us from initial engagement through to completion of our property sale."
• "The staff were easily contactable and very positive in their approach to marketing, viewing and updating us on progress."
• "Sophia was excellent, we had a really rough ride with the solicitors acting on our sale on both sides of the transaction- without Sophia's help I dont think we would have completed."

Cons:

• "Puzzled by all the 5 star reviews. My experience with this branch is that they appeared to be working for the buyer, not myself."
• "This was a very stressful sale for me and Dexters service was very poor for £14K even after I complained to them."
• "I regret using this estate agent."