William Place Dental Aesthetics Reviews Summary

Category: Dentist London

Address: 12 William Pl, Bow, London, E3 5ED, United Kingdom

Phone: +442088212830

Rating: 4.2
based on 190 reviews.

Dentists & Staff

Pros:

  • "I've been visiting the clinic since last year for various treatments, and their service every single time has been exceptional."
  • "One dreads going to a dentist, but Dr Preya's affability and general demeanour puts rest to one's concerns."
  • "I love Rosie! She is so attentive to the problem and so helpful."
  • "All the staff are so welcoming and friendly."
  • "High quality dental work and kind service from Dr Sandeep and nurse Sarita here."
  • "Michael the dentist and his assistant Sabrina were very patient and kind in their approach."
  • "Saw Dr Sandeep Johal alongside nurse Sarita. They were both amazing at providing the best informative care!"
  • "Rosie was particular good at explaining beforehand, during and after the procedure."
  • "My dentist, Sophie, and the nurse, Ahmad, do their job with remarkable professionalism and passion."

Cons:

  • "Never again, the dentist I saw today had a really bad attitude and rough."
  • "Ainy Quratulain Bhutto was very rude and ruthless."

Clinic & Reception

Pros:

  • "The surgery is lovely and modern."
  • "Every visit here is an enjoyable one."
  • "The staff are lovely across the board."
  • "William Place Dental Aesthetics clinic is kindly delivering a very high quality service!"
  • "The receptionists are friendly and helpful, responsive and polite."

Cons:

  • "Worst customer service ever! The receptionists have a disgusting attitude."
  • "The person I just spoke to is called Maria, or something, she seems very immature and lackadaisical."
  • "But the bogus policy of being taken off the patients list for failing to give more than 48 hour notice for cancellation on two occasions is a very nonsensical and ridiculous policy."

Treatment & Experience

Pros:

  • "And apart from that, her quality of work has been remarkable."
  • "He explained what he would do and why, checking in along the way."
  • "I recently visited the hygienist for the first time and had a great experience with Khadija."

Cons:

  • "The tooth still has pain after 3 months."
  • "The treatment I had was very rushed."
  • "Honestly felt like I wasted my money."

Cost and Efficiency

Pros:

  • "The appointment was fairly priced and there was no hidden cost."
  • "Private patient - I've had a dentist check-up, filling and 2 hygienist visits at William Place Dental and have been happy every time."

Cons:

  • "£54 for a 15 minute appointment? Not cool at all!"

Booking and Appointments

Pros:

  • "Easy to book and pay for services online and they have appointments available on Saturdays."
  • "Quick turnaround with appointments and always seen on time."

Cons:

  • "I turned up to find that they had cancelled my appointment."

Facility and Ambiance

Pros:

  • "The practice seems new, well maintained and clean."
  • "The venue has just been renovated beautifully."

Cons:

  • "Generally their staff are ok the big annoyance which the practice owners don't seem to be able to fix is with their online booking system which creates duplicate accounts."

Complaint Handling

Cons:

  • "Also, when you wanna make a complaint, only way to do it is if the manager send you an email even after asking for one that would not send me it's corrupt."

Thanks! Your review is awaiting moderation.