ALDI Reviews Summary

Customer Service

Pros:

• "Excellent customer service."
• "Brilliant place for all your goods with easy parking facilities."
• "Very helpful staff. Stocked sufficiently for the time of day I entered store."
• "Staff very customer friendly always on hand to help."
• "Staff are generally friendly and professional."
• "This is a well managed store and this reflects on the helpful, well mannered staff."
• "The staff are very friendly, helpful and swift to response."

Cons:

• "The management are a bit to be desired there and the staffs customer service is a bit to be desired."
• "Staff from here are OK but sometimes some of the staff are just too rude and difficult."
• "The staff ..... terrible .... literally do not care ... not helpful .... do not want to be at work."
• "The lady on the till was very impolite."
• "Always filthy, always loads of beggars outside hassling you for your shopping trolley money, staff always indifferent."
• "Customer service is friendly but the staff have a limited knowledge of where certain food products are."
• "I've just been served by the most ignorant member of staff."

Store Layout & Cleanliness

Pros:

• "Nice wide aisles compared to other ALDIs."
• "The shop itself is fine and the staff are fine too."
• "This is a well managed store and this reflects on the helpful, well mannered staff. The store is very clean and well stocked."
• "The store is nicely set out the staff helpful and it's convenient for all bus services."
• "Staff on the shop floor were wearing masks and leaving good space for customers to walk around."
• "Love the fruit collection as they come fresh so also the vegetables i will sure recommend."
• "Good range of fruit, veg and meats."

Cons:

• "The shop is always chaotic and disorganised and not very clean."
• "Store is small not as good as others."
• "The food is Bad quality it's always messy in the very on organise."
• "A chaotic place to shop. Unlike the big four High Street shops, nothing is stacked in a neat orderly fashion."
• "Always loads of empty shelves and way too much plastic."
• "The shop is always chaotic and disorganised and not very clean."
• "It. IS. Okay but. It is far too. Small."

Parking & Accessibility

Pros:

• "Brilliant place for all your goods with easy parking facilities."
• "great shop, with good prices and a big parking space."
• "Free parking, great for a quick shop and nice staff."
• "Ample parking behind store."
• "Large parking free parking at rear of Aldi."
• "Parking is available at the back of the store."
• "Aldi has a free parking which has special parking spaces for people with disabilities and children."