Address: Falconers Rd, Scarborough, YO11 2EN, United Kingdom
Phone: +441723343291
Rating: 3.8
based on 398 reviews.
Food Quality
Pros:
"The food was great."
"The food was very nice. Especially the chicken bacon and waffles with syrup."
"Food was really good, friend ordered loaded wings weren't great the cheese was pretty bad but the gammon steak was lovely and the egg was cooked perfectly."
"Both food and drink sensibly priced and well presented and well looked after."
"The food was of a high quality standard."
"The Food was delicious and cooked to perfection (by far the best we have had in a long time in Scarborough)"
"Food was delicious and arrived quickly."
Cons:
"The Gammon was very small."
"Christmas turkey meal was awful."
"The food was awful, we got smothered platter and it was the dryest, tasteless food ever!"
"Food was anemic."
"The main meals were completely cold."
"The sausages were undercooked and looks raw."
"The only meal that didn't live up to expectations was the Garden burger (vegetarian option) unfortunately it was very bland."
Service
Pros:
"Excellent, manager explained problem with staff shortages, maybe waiting but they were excellent."
"You are given the time to relax & enjoy your meal & never rushed."
"The staff were all amazing and friendly, we visited on a bank holiday Monday, so the offers that were usually on a Monday was not."
"Serving staff however was really lovely, made a fuss of our baby who wasn't feeling well."
"Honestly this place is fabulous, not only is the food good, but the staff are amazing."
"Service was lovely the staff were attentive couldn't do enough to help."
"The staff were wonderful, really helpful and cheerful and couldn't do enough for us."
Cons:
"In for a pre booked group meal today, service was appalling, meals coming out intermittently, two people not served at all until chased with staff."
"Service was not great, one staff member appearing very 'over familiar' another brought food from kitchen and although empty plates and dishes on next tables, walked off empty handed, maybe multitasking not on the agenda?!"
"The service was really slow had to wait for 1 hour for my food and for my boys which wasn't good."
"Staff heard complaining about a lack of staff."
"No visible manager present and 2 very tired looking young lads."
"A particular waitress who served us wasn't very polite and she seemed very moody."
"Service was terrible not used to this in a restaurant."
Cleanliness
Pros:
"Not only is it the cleanest, but the most well run, and the standards kept by the team were impeccable."
"Everything was clean and tidy."
"Immaculately clean and we thoroughly enjoyed our visit."
"This place is clean, well presented and of good ambiance."
"The Carousel, Brewers Fayre restaurant in Scarborough, North Yorkshire is very welcoming & cosy."
"Beautiful surroundings help enhance the friendly and welcoming atmosphere."
"The staff are really good and the service was great."
Cons:
"The room was chilly and dusty and much of the seating grubby and stained."
"Facilities weren't up to scratch needed a good clean and stock up."
"The chair fabric had ground in dirt, the sofa was dirty and ripped, windows needed cleaning."
"Toilets were disgusting both male & female."
"Quite a few empty tables that had not been cleared, it wasn't as clean as you'd expect it to be and the toilets were filthy and the smell was terrible in the ladies."
"Around our table and floor was full of breakfast mess!"
"Toilets poor taps some not working 😕 bit smelly."
Value for Money
Pros:
"It is a nice big pub but not too loud even if it is busy, big menu, good value for your money, everything is tasty, good service."
"Just off the beaten track enough to be a little quieter. The food we ordered was very nice and reasonably priced."
"The price for this menu is two meals for £10."
"Drinks are very well priced and atmosphere is very family friendly and nice."
"We had a voucher for 2 courses for £10 and was even able to use my voucher from my bonus card points for a free bottle of wine so got a nice evening out for only £20.. would recommend the Scarborough restaurant."
"With a combination of two mains for £8.99, and starters on special at £1.99, the cost was actually very good."
"Recommend for a nice reasonably priced meal. Fed 8 people for £88.11, this included non alcoholic drinks."
Cons:
"I will never return to this pub. The service is far from anyone's expectation."
"Very disappointed with the quality. Me and my partner both ordered the smothered platter. The gammon was tiny and mainly consisted of fat."
"We spent over £60 here and I wouldn’t say the food and service was worth £10!"
"2 of our children got burgers at £11.79 each they got handful of chips not a meal I'd expect to pay £11.79 for."
"Cost over £50 and it was vile and left."
"After paying £100 including drinks and the meals I’d have rather gone to a restaurant and had a better service and meal."
"So to be honest, a kids meal, two burgers, a rump steak and three glasses of pop was expensive. Nearly £49."