Pets Corner Reviews Summary

Category: Pet store

Address: Albert Bygrave Retail Park, North Orbital Road The, St Albans AL2 1DL, United Kingdom

Phone: +441727824470

Rating: 4.4
based on 136 reviews.

Staff and Service

Pros:

  • "We found the staff so friendly and specifically animal lovers and so passionate about their work."
  • "The staff here are knowledgeable and so very welcoming."
  • "The staff are all very friendly and helpful"
  • "The staff at Pets Corner are super knowledgeable and helpful (we had Steph helping us)."
  • "A friendly member of staff called Ben approached me and asked me if I was ok and he helped me with everything I needed."

Cons:

  • "This shop also smelt quite unpleasant so we didn’t stay long."
  • "Worker tried telling me other retailers were on pre-order for rodents due to huge waiting lists when they didn't have any stock, total rubbish!"
  • "Staff made fuss of our dog and were pleasant but come to be served were more interested talking and stocking shelfs"
  • "Not suitable for pedestrians or cyclists."
  • "Sadly not many disabled bays."

Product Selection and Quality

Pros:

  • "Great selection of Pet stuff."
  • "Wonderful choice!"
  • "I just love the new Red/Amber/Green ratings that the store have applied to all dog and cat foods and treats."
  • "I really like Pets Corner because of the variety of good quality foods available for cats."
  • "They offer an extensive selection, including food, treats, toys, and beds, catering to a wide range of needs."

Cons:

  • "Must say, so disappointed you have removed the loose parrot food section."
  • "I could buy a bag full for half the price you are now selling a small bag without fruit at nearly a fiver and with fruit nearly 7 pound for that size bag I would normally pay around 2.50 so the increase is a joke and I won't be back."
  • "The company before had the best selection of raw foods, but now sadly the options are limited to a few brands which we don't feed."
  • "Everything is more expensive here, so if you aren’t budget conscious then this is the shop for you."
  • "The only down size I couldn't get the biscuits I needed and it's a high-end priced store. But worth a visit."

Store Experience

Pros:

  • "Easy parking outside."
  • "The shop was beautifully laid out and I will definitely be visiting again!"
  • "Lovely bright, clean and spacious store with a great choice of quality products."
  • "I walked in and instantly LOVED this place! it feels very natural, boutique-y, with an amazing selection of products..."
  • "A lovely pet centre with a huge selection of goods, treats, accessories, clothes for your beloved pets."

Cons:

  • "No toilets needing a poo said there's a McDonald's 3 miles away and I'm in foot no where else to go and not from the area even gave wrong directions, and prices were rubbish."
  • "Just a little too busy and frantic...perhaps not great if you have a shy or nervous puppy?"
  • "When will these little outlet places learn that a quicker turn around brings a better profit and reputation."
  • "Abysmal. Loyal customers of the old Partners Pets have deserted in droves."

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