Caerphilly Mountain Snack Bar Reviews Summary

Food Quality

Pros:

• "The food was amazing and cooked fresh to order."
• "Burgers are very greasy just how im liking them."
• "The food here is wonderful and is cooked right in front of you."
• "The Monster Burger is to die for, it's also huge!!"
• "Great tasting food and good quality. Perfect for weekend/hangovers!"
• "The burgers are amazing and always taste fresh unlike some snack bars which feel dry."
• "The burgers, are cooked to perfection, boasting juicy and flavorful patties."

Cons:

• "Reason for dropping a star is that the fries are always undercooked and greasy, never crispy."
• "I am absolutely appalled at my ice cream. I paid £2.90 for ice cream and it looked half eaten."
• "The chicken I had was burnt and black and very dry"
• "the Mt monster was just awful, cheap burgers and cheese made it taste like dog food."
• "Chicken and stuffing awful and warm gravy was tasteless, chips were warm."
• "Don’t order the BBQ chicken roll. Doesn’t contain any bbq sauce just plain grilled chicken and bacon. Very dry - couldn’t eat it."
• "Found my bacon cheeseburger very disappointing. Bacon too thick, undercooked and a lot of rubbery rind on it."

Service

Pros:

• "Friendly staff. Always busy but the line goes quick."
• "Staff were very kind and accommodating."
• "All the staff seems to be having a good time, which makes me think they enjoy their work"
• "Staff are always helpful, hardworking &friendly"
• "Service excellent and friendly."
• "Absolutely great staff and lush food, the best hot chocolate that I've ever had."
• "Staff were bright cheery amazingly friendly and welcoming."

Cons:

• "they gave us a rude response."
• "Only problem I experienced was one particular employee not interested at all, getting order wrong."
• "The older lady behind the counter felt she could be really rude to me."
• "Wonderful food. The staff on the other hand were idle and clueless."
• "The big guy cooking the meat, made me feel so uncomfortable today he was so rude."
• "Service didn't really come with a smile."
• "Very poor service, think the staff needs a bit more training on how to check food before serving customers."

Value

Pros:

• "Brilliant whatever the weather. Go here if you want a proper breakfastrole they are very reasonable with their prices."
• "Very good prices."
• "Good comfort food, prices very reasonable."
• "Excellent value food and great experience."
• "With its unbeatable value for money and an impressive array of food options, it's a true gem for food enthusiasts."
• "For the money you really can't go wrong it absolutely knocks spots off McDonald's."
• "Absolutely love this place - completely out of the way, delicious food, cheap."

Cons:

• "You can park up and walk over the road to access the peak. Car park and tables were a bit messy and the Ice cream was expensive."
• "Food is good, prices a bit steep."
• "For nearly £5, it was very overpriced."
• "Food way overpriced, service is disgusting and slow."
• "Honestly to think people made a business doing this with what you have is pathetic i for one will not be waseting my cash on this place again only thing worth going for is the view."
• "The car park is a disgrace, this place needs to be managed properly."
• "So gross! The man scooping the ice cream was touching the ice cream with his fingers trying to force it to stick to the cone without gloves on!"

Ambiance & Location

Pros:

• "A lovely place to park up, have a nice burger and walk off the calories with a lovely little stroll onto the mountain top."
• "The scenery is stunning"
• "It's surrounded by a few beautiful walks."
• "Highest burger bar with fab views over Caerphilly and mountains around."
• "Been going here for 20+ years (remember the rickety old shack?!) Perfect stop-off or destination. Views are spectacular and panoramic."
• "Lovely little area to sit out with the dog in the afternoon sun after a ramble up the picturesque Caerphilly Mountain."
• "The views from around it are awesome."

Cons:

• "It was very popular but what surprised me was that there is no inside seating. Outside only with very little shelter."
• "a lot of filthy inconsiderate people out using places like this, then throwing their rubbish out of the car windows."
• "Place is infested with wasps."
• "Just looked messy there"
• "Bins are neglected and overflowing and wasps love that."
• "There's no inside seating at all, which is puzzling to say the least."
• "Sadly this place feel has gone down hill."

Cleanliness

Pros:

• "Nice clean premises"
• "Very clean and plenty of outside seating."
• "Despite being extremely busy each one looked very clean and tidy in their uniform."
• "Toilets are always clean."
• "Lovely location and nice clean premises"
• "Each item of food although takeaway was wrapped in recyclable packaging."
• "The staff were knowledgeable, extremely efficient and polite."

Cons:

• "You can park up and walk over the road to access the peak. Car park and tables were a bit messy and the Ice cream was expensive."
• "Toilets around back were a little on the dirty side."
• "Usually a nice place for a snack and for a walk.Unfortunately all three toilets have been out of order for days now."
• "noticed the rolls had mold on them."
• "The car park is a disgrace, this place needs to be managed properly."
• "So gross! The man scooping the ice cream was touching the ice cream with his fingers trying to force it to stick to the cone without gloves on!"
• "Service is absolutely shambolic and the cafe needs sorting out!!"