Pho Reviews Summary

Food Quality

Pros:

• "The Cari is quite possibly one of the tastiest dishes I have ever have."
• "The pho and the salad we had were both delicious, fresh and arrived quickly at our table."
• "Great Pho, lovely chicken wing starter."
• "Excellent food- spicy curry chicken was fab."
• "The food tasted great."
• "Starters of spring rolls, chicken wings & prawn crackers were all great."
• "The food is always fresh and delicious."

Cons:

• "The chicken wing starters were dry."
• "Sometimes its the best pho place in London, other times, the soup is far too greasy."
• "Unfortunately my beef wok fried noodle dish, ordered through Deliveroo, was so salty it was inedible."
• "The veggies that came on the side were not at all fresh."
• "The meat/broth/prawns was tasteless."
• "The chicken used in pho taste like dry cardboard."
• "The mixed meat with the rice was rather boring, and almost flavourless."

Service

Pros:

• "Zoe is very very friendly, approachable, unobtrusive, attentive and very professional."
• "Service was prompt friendly and efficient."
• "Rosie was absolutely amazing!"
• "Staff service was attentive but not obsequious."
• "Speedy service our waitress was very knowledgeable of the menu."
• "The service was polite and professional and they have a menu for under 2 year old children."
• "The service from Rosie and the team was great."

Cons:

• "Service was not great."
• "Service was very slow and unattended."
• "The first one seemed to forget a lot despite the restaurant being empty."
• "Mixed service - seemed to be a free for all as to which servers were in charge of your table."
• "The worst service ever!!! Sitting outside for 15min nobody come."
• "Staff members weren't very nice. Dismissive."
• "Very poor attention from the manager of Pho restaurant in Balham."

Atmosphere

Pros:

• "The atmosphere is perfect for just to relax after a long day of work or university."
• "Love this place, went there last Friday night and there was a great vibe! Quick service and great food."
• "Lovely warm atmosphere."
• "Great restaurant and ambience with fantastic food."
• "Friendly atmosphere."
• "Nice atmosphere with amazing music."
• "The atmosphere is nice and relaxing."

Cons:

• "The atmosphere a little quiet but it was a Monday night."
• "It can get a bit noisy in the restaurant - something to deaden the sound on the walls would help."
• "But, DO NOT GO Friday lunchtime as the local yummy mummies decide to make it their after school meet-up. The noise levels were catastrophic."
• "Fantastic food and dreary atmosphere!"
• "The atmosphere was relaxed."
• "Atmosphere war lively and welcoming and the place busy."
• "Understaffed and don’t actually reserve tables when you make a booking."

Accessibility

Pros:

• "It was also dog friendly."
• "Staff very accommodating and let us bring a birthday cake."
• "We were greeted with a water bowl and a treat for the dog."

Cons:

• "Also huge step into the restaurant with no ramp/level access options - poor really in 2022."
• "There was no Accessible toilet with the only toilet being downstairs, having 3 people with a disability meant 1 of them couldn't use the bathroom."
• "Were not offered any bibs for pho(soup)."
• "There was no allergy information available and no opportunity to add a note to our order."

Value for Money

Pros:

• "Loads of great vegan options reasonably priced. Very tasty food and relaxed atmosphere."
• "The lunchtime deal is good value, the food delicious and well spiced."
• "I think the prices are also very good value considering the size and quality of the food as well."
• "The lunch deal is a fantastic value."
• "Reasonably priced for a quick bite."
• "Roughly £20 each for a beer, starter (shared), main, dessert (shared) of top notch grub."
• "Great place for a catch with a friend over a dinner. Reasonably priced, cosy atmosphere."

Cons:

• "Eneded up paying £58 and i didn't eat my main."
• "Well over charged for what we had."
• "Very upset to see after the wife paid there was a 12.5% tip added on for this abysmal experience."
• "It’s bloody expensive, it’s like 11£ for pho to eat in! That’s a rip off."
• "The portions are stingy, it's overpriced."
• "All the rice dishes used broken rice, which is the cheaper rice."
• "They then charged us for the child's drink because 'you ordered two drinks'.... between me and my child."