Signature Clinic Reviews Summary

Customer Service

Pros:

• "They welcomed both myself and my wife with refreshments, advice and support."
• "Reception amazing, so nice, they explained everything properly."
• "I was very nervous and all of the nurses were really lovely and kept me very calm."
• "The building itself is beautiful inside and very clean."
• "The aftercare team were amazing and were just an email or phone call away to help me with any questions that I had."
• "The reception staff, nurses and consultants are all lovely and couldn't have been any more helpful."
• "The surgery team were amazing they chatted to me the whole time with great music playing in the background."
• "From the moment I got there the staff were so lovely and polite."

Cons:

• "Made an appointment, paid 50% upfront, they cancelled my appointment 2 days before surgery."
• "What a shambles of an organisation! Paid £3500 for lipo, procedure was rushed!"
• "I was also due a follow up call post surgery on the Sunday which never happened."
• "The downside was that my appointment was over 2 hours behind and meant a lot of waiting around."
• "Very poor service from start to finish ...late appointment poor medical advice ...pre op stitched my eye lashes to my cut so eye cant blink."

Aftercare

Pros:

• "The aftercare has been fantastic with regular photo updates and phone calls to check on healing and recovery."
• "It is healing amazingly, I’m honestly surprised how good is healing and they provide with a lot of after care and medicine."
• "All of the aftercare is carefully explained with guidance is given at all stages."
• "On the day Dr Carlos is a miracle worker. Oh and before I forget to mention that after-care was amazing."
• "My results are better than I expected and my experience with the surgeon, nurses, receptionist, and after-care team has been nothing but excellent."
• "The aftercare team are always available and quick to reply to e-mails."
• "The aftercare team are lovely and so supportive, plenty of check up calls and great with advice and always on hand if needed!"
• "If I had any problems I was able to ring the 24/7 number that was given to me after my procedure."

Cons:

• "I’m now six months on from having upper and lower eyelid surgery. Absolutely delighted with the results, it’s made such a difference to my appearance and confidence."
• "The aftercare team have been very attentive with their follow up calls."
• "After being unhappy with my eyes for so long I decided to have Blepharoplasty surgery. I’m so happy that I found and chose Signature Clinic."
• "I had both upper and lower Bleph. I had Dr Ahmed and he was so lovely. I didn’t feel a thing, I was made to feel so special."

Results of Surgery

Pros:

• "My operation went really smoothly with no problems I left feeling confident with the results."
• "I am four weeks since my surgery and I can barely notice my cuts, my eyes look tremendous and so much more youthful."
• "The results speak for themselves. My only regret is I didn't do it sooner. Highly recommended."
• "Fantastic, professional service from start to finish. I had an upper blepharoplasty and cannot believe how straightforward to whole process was."
• "Also couldn’t recommend the clinic enough, made the whole process easy and all the staff were super helpful."
• "I had a lip lift months ago at this clinic with Dr Ahmed Alsayed & his team. They were very professional and kind. Lip lifts usually don't have good results, but I am more than happy with mine 10/10."
• "The healing process has been smooth for me."
• "I’m now six months on from having upper and lower eyelid surgery. Absolutely delighted with the results, it’s made such a difference to my appearance and confidence."

Cons:

• "What a shambles of an organisation! Paid £3500 for lipo, procedure was rushed! Still look the same."
• "The worst part was the itching afterwards which lasted about 4 weeks but has now completely stopped."
• "Had my 6 month consultation today post bi-lateral gyno surgery. The results have far surpassed what I expected. No visible scars, no scar tissue, symmetrical chest both sides."
• "Hi it been nearly to 8 weeks since my surgery.. had my procedure done I felt as tho dr Carlos rushed my procedure and could have done more …the lad from Turkey call Ben I think was lovely kept talking to me and kept me calm as I was having anxiety lovely guy was the best part of the process very supportive and considerate.. but over I do feel more could be done for the amount of money that had been paid..I’m actually not happy due the results I wasn’t from the first min after the procedure.. but the surgeon rush off so fast I could even talk to him about it .. Also when I spoke to the after care team and is I’m not happy with it all they said is wait for 8 weeks.. new we at 8 weeks im not happy at all tbh I’m very annoyed… feel as the it was rush thats why I do have the maximum results..: thank you to the Turkey lad tho was the only help full one.:"