Address: 48 Tottenham Ct Rd, London, W1T 2EF, United Kingdom
Phone: +442070965008
Rating: 4.7
based on 133 reviews.
Customer Service
Pros:
"Shaun and the others were very knowledgeable, welcoming and friendly."
"Absolutely fantastic service, bravo 👏."
"This place provides excellent customer service bought a TV from them and got a good price for an awesome TV thanks to the tech guy working there called Jay and the others."
"Great computer store with staff who have great customer service."
"Really friendly, patient and helpful staff. First class service and advice."
"House of Computers were beyond reproach amazingly talented and considerate staff on hand to assist you with any quires."
"Most amazing customer service by Haris 🙌🏽."
Cons:
"The screen they used is very low quality. The colour was off with some white spot."
"They refuse to change it again after claiming to have fixed it my adjusting the connections it in three times."
"To add insult to injury the staff even tried to persuade me that these were 'good prices'."
"Avoid at all costs! They claimed to replace my iphone screen with an original apple screen however the colours are off and the screen is frequently not responsive to my touch."
"This place has rip-off prices."
"DO NOT get even near that 'business'. They have online shop selling items that they don't have access to (out of stock). Refunding your money takes ages."
"Shops like this is why Amazon exists. It's not good enough. Terrible. If you value your money, avoid this place."
Product Quality and Pricing
Pros:
"I bought a pair of Sennheiser headphones from these guys. They also beat a better price in the local area."
"Got a great price for a gpu which is much appreciated in these times of extreme gpu shortage."
"Very competitive prices and they even downloaded Office for me and gave me a free laptop bag!"
"The service is fantastic and prices are affordable."
"They also price matched with Amazon on other parts which is usually not possible at other shops."
"Great quality products, and a brilliant range."
"Custom built PC, with everything I could have asked for, for excellent value!"
Cons:
"Bought a HP laptop battery here, and made the monumental mistake of not checking the official price online. Ended up paying £69 for a battery listed as £19 online."
"They want £69 for a male to female usb cable, £39 for 7 port usb hub, and £59 for a network switch."
"AVOID THIS STORE LIKE THE PLAGUE."
"Avoid for phones screen change."
"When I confronted the staff about this all I was given was some obscure explanation of the store's own ordering and logistics."
"But they told me I had to pay."
"Went home, noticed my charging wasn’t working, brought it back and was told I have to pay."
Technical Expertise and Repair Service
Pros:
"Amazing experience with a screen repair of a less common phone brand."
"They were honest and in-depth about the repair process, before and during the process, which gave me peace of mind that my tech was in the right hand."
"Very quick turnaround, high quality customer service, and super communicative throughout."
"I had issues with my iPhone 5 screen, I went to get my screen fixed they did an amazing job."
"The experts there fixed a motherboard/charging problem in my Dell Latitude 2 in 1 laptop computer that nobody in my home country could figure out how to fix."
"Amazing! On three separate occasions I have brought broken computers to the shop - computers that my university said were beyond repair - and each time they have managed to fix them."
"Repair and diagnostics were quick and reasonably priced."
Cons:
"The screen they used is very low quality. The colour was off with some white spot."
"They refuse to change it again after claiming to have fixed it my adjusting the connections it in three times."
"I am extremely disappointed with my recent experience when ordering a PSU."
"The lack of communication and responsiveness left me feeling frustrated and let down."
"They even had the audacity to say it was my fault."
"AVOID THIS STORE LIKE THE PLAGUE."
"Avoid at all costs! They claimed to replace my iphone screen with an original apple screen however the colours are off and the screen is frequently not responsive to my touch."