COSMEDOCS Reviews Summary

Treatment Results

Pros:

• "I am very happy with my results."
• "Delivering flawless outcomes that left me feeling absolutely delighted."
• "The procedure itself was smooth and virtually painless."
• "The longevity of the results is truly remarkable."
• "I am beyond pleased with the results so far and they've not even taken full effect yet."
• "The results of what I did it were amazing."
• "Very happy with my consultation and results."
• "The result is better than what I had even hoped for."
• "In almost 2-3 days there was a marked decrease in sweating and perspiration and results improved in a week."
• "Great effects from treatment too!"

Cons:

• "I had filler misplaced very badly forming visible lumps on my face."
• "I experienced a massive granuloma and the filler migrated into places making my lips looking botched."
• "He put different amounts of filler on each side, my right jaw looks different to my left jaw."
• "They don’t do any touch ups to correct their work but recommend you to go as a private customer to another clinic."

Customer Service

Pros:

• "Very friendly and welcoming staff."
• "The staff on reception were also lovely and super helpful on the phone."
• "The clinic has a very good welcoming staff."
• "Office staff is also so lovely, with a pristine office."
• "The reception/admin is super friendly and helpful."
• "I love Cosmedocs! The whole staff is really lovely - they’re all super nice, extremely knowledgeable, and have a lot of integrity around what they do and the services they provide."
• "Dr Vy made me feel super comfortable as she was very warm and friendly."

Cons:

• "It took me a few days to book an appointment because there was no response to my messages or calls."
• "There's been very difficult due to no response or receptionist telling me that they can’t book an appointment without charging me."
• "Since they have expanded and grown their business, their customer service has suffered."
• "The customer service and the way they treat an unhappy client has been awful."
• "After getting the wrong instruction from the receptionist...the receptionist was so rude I actually had to ask to speak to someone else."
• "He hung up on me and when I called back he just gave me an email."

Professionalism and Expertise

Pros:

• "Dr Haq and Dr Divya were professional, friendly and made me feel comfortable even though I had a slight fear of needles."
• "I always enjoy seeing Dr Burke, I feel I don't even have to go into detail of what I am concerned about she gets it right away and provides great solutions."
• "I have become a regular of several years now with Dr Burke because of her professionalism, skill, patience, genuine care, and her personable and individually tailored approach."
• "Dr. Haq is very professional with the work I have had in the past, he makes you feel very comfortable."
• "I highly recommend dr Haq, he has the lightest touch, he is always kind and attentive."
• "This was my second visit to Dr Haq, professional, talented, and always spends time listening, and explaining any procedure."
• "I would highly recommend their services and especially Dr Haq."
• "I trust Dr Haq’s advice and have always been delighted with the results of my treatments."
• "All the staff are professional, caring and exceptional."
• "Love Dr Burke. She really listened to what I wanted and advised me well."
• "Absolutely fantastic service from Toni, always taking the time to explain everything and give guidance."

Cons:

• "I had a consultation with Dr Haq and although he was not rude I did not find him very friendly either. My consultation was rushed and the whole experience with him was awful."
• "Dr Haq didn't even ask any questions and without notice he stuck the needle in my nose."

Clinic and Staff

Pros:

• "I like the service, location and decor of the clinic."
• "The clinic itself is very modern and clean."
• "Clinic was spotless and the staff was well-dressed and professional."
• "The clinic was clean, the staff were very professional and I felt safe there."
• "All of the staff I encountered were very professional and made me feel at ease."
• "The clinic was spotless and had a welcoming atmosphere."

Cons:

• "The clinic was quite busy and I felt a bit rushed."
• "The waiting room is small and was overcrowded when I visited."

Price and Value

Pros:

• "Good value for money."
• "I found the prices to be reasonable for the services provided."
• "Their prices are competitive and fair."
• "They often have offers which make treatments more affordable."

Cons:

• "It is quite expensive but you definitely get what you pay for."
• "The prices have gone up recently which is a bit disappointing."
• "I think the services are a bit overpriced for what you get."