Taze Restaurant Reviews Summary

Food Quality

Pros:

• "The food is authentic, and carefully prepared."
• "Absolutely delicious food and amazing service. This must be the best restaurant in Chatham and in the top tier of Medway."
• "The food is consistently good of a fantastic quality."
• "Last night was the first time eating here and omg the food was divine. Meat cooked to perfection succulent taste."
• "Food was excellent tasty and worth for your money."
• "The food was delicious and fresh. Flavours are just perfect."
• "The food was genuinely so nice, i loved all the starters and the main meal."

Cons:

• "Though our meat was hot the rice and kuskus weren’t."
• "The meat is a bit fatty (We tried ribs and kofta), still tastes ok."
• "Food was disappointing."
• "Chicken smelt weird when it came, was slightly pink as well from inside."
• "The food just isn't as good as it used to be. It's also very salty."
• "Meals ordered came out totally different, greasy, tasteless and mashed potatoes ( didn’t ask for this)."
• "Food delivered late and cold. Tested badly cause of that no any tissue in bag and delivered around hour and half I been ordering before hire wasn't like these."

Service

Pros:

• "The team are really friendly too."
• "From the moment we were greeted by a smiling member of staff, followed by attentive and helpful service."
• "Service was quick and fairly busy waiters was helpful and happy other staff friendly too."
• "Really friendly and professional staff."
• "The staff here is friendly and makes it a welcoming experience. Overall, the service is excellent!"
• "The staff were lovely and very helpful."
• "Friendly and attentive staff who ensured absolutely everything was perfect for us."

Cons:

• "Card machine wasn't working, suspiciously they had a printed laminated notice."
• "Service unfortunately not very good at all."
• "There was also flies on the food which the servers didn't bother swotting away, they just ignored them and let them continue sitting on it."
• "First time of ordering, we gave 3hrs notice and the food still turned up over an hr late!"
• "I rang to book a table on saturday and the person on the phone was not the most polite, rather in a hurry and impatient."
• "Service was appalling I literally had to beg to be served and they seem to serve the people they were familiar with differently."
• "Not enough waiters/waitresses though as it gets busy and only 1 or 2 people serving per floor meant that our food and drinks were forgotten or served late."

Value for Money

Pros:

• "The starters (hummus, other dips, olive and bread) come for free and everything else is very reasonably priced."
• "Great value for money."
• "Although it may seem that the dishes are a little pricey when you get your food you'll soon see that the amount of food is totally worth it."
• "The price of food is fantastic I cannot fault it on any level."
• "Very good value for money."
• "May seem expensive but the portion size and the quality actually make it very good value for money."
• "The quality is absolutely incredible and at a really fair price."

Cons:

• "They charge you without telling you, and the note bill in the end will be higher than expected!"
• "We were regular to this restaurant but recently it’s service worsened, food quality became lower and price became higher."
• "They reduce drastically the portions."
• "Slightly pricier than your usual, however considering the meat is delivered fresh daily it’s no wonder."
• "The food was great as always but the serves was extremely slow."
• "If there's a few of you get the sharing platter there will be plenty to go round."
• "2 of us had the set menu and were so shocked at the quality and amount of food for £18.90."

Ambience and Cleanliness

Pros:

• "The restaurant is very clean."
• "Nice staff. Very clean and good hygiene standards."
• "The decor feels very genuine too, sets the mood perfectly."
• "The atmosphere was fantastic."
• "Cosy, nice ambience, clean."
• "The restaurant has great atmosphere which makes you more comfortable."
• "Beautiful, newly refurbished restaurant now has upstairs dining area."

Cons:

• "Some of their staff are rude and not polite anymore."
• "Sat in the kitchen area when asked for the first floor on booking, was advised too cold but later other guests were taken up there."
• "Wasn't too impressed with the selection of food. There's little veg options for sides and only meat main options."
• "Chips were not freshly fried, it was re-heated."
• "Before we leave a waiter told us they can't service people make mess floor and table in front of my children."
• "The girls were kind but none of them speak enough English to communicate with customers."
• "Also be prepared before you visit to pay in cash only."

Additional Features

Pros:

• "Very nice Turkish restaurant with attached patisserie where they bake their own flatbread."
• "It's nice that they also have the patisserie next door where you can buy baklava and other Middle Eastern pastries."
• "An amazing place, with splendid Turkish cuisine! The atmosphere is very nice, they play traditional music."
• "A hidden gem in Chatham."
• "Easy on pocket, family and kids friendly."
• "The authentic Turkey atmosphere and brilliant staff more than happy to serve you at the highest levels."
• "Complimentary bread with cacik, salad and Turkish tea."

Cons:

• "Mainly Turkish sweets baklawa no other sweets and restaurant also have limited Turkish dishes."
• "Their webshop doesn't work but you can order delivery over the phone."
• "Shame, they only accept cash."
• "Used to be a nice place but last time visited service was deplorable."
• "Just moved to Medway and this was my first visit to a restaurant and it was awful, I made a reservation a day before, got there and was told my booking was for 2 instead of 3 which is not true because I said to them 1 adult and 2 children."
• "DON’T RECOMEND TO NOBODY..."
• "Food was okay, we asked for some water and they didn’t give it to us, we had to ask again."