The Avon Causeway Reviews Summary

Service

Pros:

• "All the staff were excellent."
• "We were welcomed by friendly helpful staff."
• "With welcoming reception staff."
• "Customer service excellent, really friendly and nothing too much trouble."
• "All staff were friendly and helpful."
• "The staff were polite, helpful and friendly, which added to our enjoyment of the evening."
• "The staff were very friendly, efficient and polite from the moment we booked to paying the bill."

Cons:

• "Whilst we were there a number of people came and were ignored and left not a very good service."
• "Went to the Avon causeway this evening the manager was very rude which is unacceptable."
• "It is a shame the service doesn't match the lovely location of the pub."
• "Sunday we waited 50mins before even getting toast on the table!"
• "Waited 15 mins for drinks to be brought over to table, woman waving hair coughing and sneezing over them."
• "Disappointing, service was slow, no chicken available on more than one Sunday."
• "The service was poor and slow, hate to think what it would of been like if it was busy."

Location & Setting

Pros:

• "It's on the old Hurn railway station, so the pub does have a railway theme throughout."
• "Minutes from Airport, Bournemouth or Christchurch, yet in a wooded enclave."
• "Great location for visiting the many attractions in the area."
• "Great location to explore the New Forest and the coastline."
• "Perfect location for airport and Parley manor."
• "The hotel is well-located for accessing the New Forest and Christchurch."
• "A lovely dog friendly hotel! Great location for exploring the coast and New Forest!"

Cons:

• "Worst part is that there are a fair amount of loud dogs staying at the hotel which takes away from the quiet setting."
• "Rather noisy from traffic on the A338."
• "One star dropped for location- NOISE from the A338."
• "The only drawback is the hotel's proximity to the main road which is quite noisy."
• "Beautiful interesting place only spoilt by the unavoidable traffic noise from the A338."
• "There was some noise from the nearby road and airport."
• "Only downside was dogs had their breakfast in the dining room, made it noisy with the barking and totally inappropriate."

Food & Dining

Pros:

• "The food that was warm and done well was actually really nice."
• "Food served in the bar area was good and a good selection of beers."
• "The food was good."
• "We had a really good meal with good vegetarian options."
• "The food is fantastic, we enjoyed every meal during our stay."
• "The food was wonderful and the luxuries in our room that we don't find elsewhere, make the stay so special."
• "The food was amazing, portion size more than enough."