Hyltons Restaurant Reviews Summary

Food Quality

Pros:

• "Best food I have ever eaten, hands down!"
• "We both had the Sea Bass from the specials board and agreed that it was one of the nicest meals we have ever had!!"
• "Recomend mussels, lovely, pulled pork burger excellent onion rings some of the best I've had."
• "The fish was so fresh cooked in a light batter."
• "Absolutely delicious, well prepared and good portion sizes."
• "The seafood spaghetti and tomato soup were lovely."
• "Food was beautiful, large portions and well worth it."

Cons:

• "Very overpriced average food."
• "Food tasted good. However quantity was very small."
• "We ordered a beef ribs with red wine sauce and got a very heavy, acid tomatoe sauce."
• "The chips were raw and inedible.. I ordered a £30 steak which was mainly fat."
• "Unfortunately the chicken dish we got was raw chicken! Raw&bloody chicken I couldn't believe we was served chicken barely cooked."
• "Swordfish was under-seasoned & over cooked, the king prawns tasted near their expiration date."
• "The food was barely adequate. Burgers patties aren't made fresh, the scallops aren't cooked well, and the food wasn't seasoned well."

Service

Pros:

• "Service excellent and with a smile."
• "Service was pleasant and quick."
• "Very helpful staff who are very welcoming and the epitome of the finest waiting on staff."
• "Great service too."
• "The staff were very attentive and friendly."
• "Staff couldn't do enough for you."
• "Customer service was outstanding even though they seemed short staffed."

Cons:

• "No manners from this member of staff, table 6 at 1.13pm on 24/09/2020."
• "Service staff rude, not happy to help at all."
• "Didn't get apology from the stuff and they were keep saying 'you should let us know before'."
• "The staff seemed friendly enough but service was very slow and we couldn't get a member of staff's attention without getting out of our seat."
• "Who I was with got the pulled pork burger which was burnt and chewy."
• "Shocking they don't book table's as they can't cope."
• "EXTREMELY RUDE & UNPROFESSIONAL CUSTOMER SERVICE! The staff was rude from the moment we walked in."

Atmosphere

Pros:

• "The atmosphere was very quiet and hushed."
• "Lovely atmosphere nice music, very clean and tidy."
• "Friendly service & amazing food!"
• "Lovely restaurant in Windermere. It was busy at 6.30 but was able to get a table."
• "Stunning restaurant in Bowness."
• "The atmosphere and decor were lovely and just right for the time of the year getting ready for Xmas."
• "Nice cosy atmosphere."

Cons:

• "Not so much atmosphere."
• "Had the feeling when we walked in, not welcoming!"
• "The restaurant itself is very tacky and dirty looking, needs a good clean and refurbish."
• "The whole place looks very very tired."
• "The atmosphere was not very nice, especially the music."
• "Zero atmosphere and rubbish music in the background."
• "The restaurant was cold and many people kept their coats on."

Value

Pros:

• "A bargain at the price."
• "Good value for money."
• "Good portions too."
• "Rare to find a place where quality and value go hand in hand."
• "Price's very reasonable for Windermere too."
• "Great value for money for the large amount of fish that was served."
• "Food was reasonably priced and the drinks were so cheap as well."

Cons:

• "Very overpriced."
• "Very expensive at over £25."
• "Over all poor service and was disappointed with the quality of food."
• "The food is extremely overpriced considering I paid £14 for a burger with fries and a J20 bottle."
• "But charging high end prices for frozen chips, undercooked steak and from a bag sauces is not acceptable."
• "If this place was half the price it would be worth it, but as the meals are quite expensive for what it average food we were quite disappointed."
• "Prices above average, attention to detail missing."