Brewers Fayre Inn On The Quay Reviews Summary

Food Quality

Pros:

• "Food was beautiful, carvery chef greeted every single customer with a cheery merry Christmas."
• "The haddock and chips were very tasty and good value."
• "Food is of good quality and reasonably priced."
• "Our carvery was delicious roast all the trimmings plus yorkies and crackling."
• "Food was so well cooked."
• "The food was wonderful, I had a chicken salad and it was so large (in a good way!) that I couldn't finish it, the chicken was perfectly cooked."
• "The Sunday carvery was delicious."

Cons:

• "The food was poor. It had little to no taste."
• "The tiny piece of rump was overdone, chicken breast was dry, as was the gammon."
• "It was nothing like the picture we ordered."
• "The burger was awful so wasn't eaten in the end and my meal wasn't very nice either."
• "The food eventually arrived after asking for our money back, but it was cold, borderline burnt and inedible."
• "Mushrooms still frozen, food and service awful, food was shameful."
• "The chips were luke warm on serving. The fish was very average."

Service

Pros:

• "All the staff still had smiles on their faces & the service was wonderful."
• "The table staff were very attentive and Michael our server although rushed off his feet made sure our needs were catered for."
• "Both of the waiters made an extra effort to ensure we were happy."
• "The staff were very friendly and the atmosphere was great."
• "All of the staff were amazing during our stay especially Hayley who was always welcoming, friendly and attentive."
• "Staff were all lovely too which was great."
• "We were served by a very good waiter was polite and friendly."

Cons:

• "Horrendous service, lied to us twice."
• "Service very poor if paying public have to come second."
• "Staff weren’t very apologetic in the slightest and didn’t really know what to do."
• "Waitress was rude and had no time for us at all."
• "Service is not high on their priority."
• "Guy at the bar serving us was too busy on his phone and got our order wrong."
• "Staff so friendly and helpful!"

Location & Atmosphere

Pros:

• "Great spot right on the beach."
• "Extremely busy pub and restaurant, offering friendly efficient service serving tasty reasonably priced food all set in on the beach."
• "On the whole though, good quality and value in an amazing location."
• "Great spot on the seafront and friendly staff."
• "Big seats, clean and sturdy tables set right alongside the promenade."
• "So inviting was the outside seating area we saw whilst walking by, an stop was inevitable."
• "Great location and loads of outside seating."

Cons:

• "Outside, even on a nice night, all the lights were off - the place looked closed!"
• "Bit of a disaster place that gets so much activity simply due to its location!"
• "Left at 9:55pm sunday night and many outside tables were still filthy and full of dirty dishes with serviettes on the grass and cutlery scattered about and used glasses everywhere."
• "When we arrived at 5.20 was told it had just closed."
• "The place was a tip and there was no selection of white wine besides Chardonnay."
• "The outdoor seating is great and the ordering is easy with a variety of food options."
• "Whole place dirty and run down, definitely needs a hoover!"

Value

Pros:

• "Food cheap and cheerful."
• "The bonus club points vouchers are amazing."
• "A bonus scheme is in place which gets you a free main course on your birthday when you sign up for free."
• "Even better I had a 33% off the food voucher thanks to Brewers Fayre."
• "Spend £2.50 & get a parking voucher so free parking."
• "Good quality food at a fair price and the drinks the same with a free top up service on some soft drinks."
• "Highly recommended for breakfast and lunch."

Cons:

• "They charge £3.19 for a refillable coke which tasted like it was watered down."
• "Significant drop in quality since last visit and a massive shame."
• "The breaded mushrooms were like bullets - the smothered chicken was like a rock."
• "The worst thing about the meal was that I found a hair in my burger."
• "Food is overpriced. Meal deals have been removed from the menu."
• "Unfortunately our meals were not very good at all, they were clearly pre cooked and just heated in the microwave, and were definitely not good value for money."
• "The food was horrible and for £56 pp I was very disappointed."