Andrews North Cheam Reviews Summary

Professionalism and Expertise

Pros:

• "From the moment we met, I was greeted with a friendly and professional demeanour that instantly put me at ease."
• "Matt’s extensive knowledge of the local area and property market was evident in the advice he provided."
• "Steve came round and gave us all the information we needed (and more) he was extremely professional."
• "They are all professional but friendly and wonderfully supportive."
• "Daniel and Andrew have been 1st class throughout. Nothing has been too much trouble."
• "I would like to thank Tracy Burden who was responsible for coordinating between me and the seller. She was responsive and followed the progress closely."
• "We had our first viewing ever with Daniel from Andrews and it was a pleasure. Everything was so clear and accurate."
• "The agent, Mr. Daniel Whiteman provided excellent and professional services for me."

Cons:

• "Only downside was the house being overpriced to start off with. As I wanted to move quickly, I did have to drop the price."
• "Two years last October that my mother's flat went on the market and this agent has done absolutely nothing to promote it at all."

Communication and Customer Support

Pros:

• "We have been consistently been kept up to date with the progress and guided us all along the way."
• "He was always available to answer any questions I had and went above and beyond to ensure that everything was taken care of smoothly."
• "They have kept me informed from start to finish and have both worked very hard to achieve the sale."
• "The communication from The Andrew’s team has been exceptional."
• "Matt called to confirm when my offer was accepted, fingers crossed the legal process is as smooth."
• "They were very accommodating to setup viewings even on short notice."
• "Always kept us well informed along the process and ensured that we completed in good time."
• "Very impressed with Matt and the team at Andrews north Cheam. Very helpful and always responded to emails and phone calls."

Cons:

• "No attempt to come back and re-photograph the flat since it has been emptied. I am NOT impressed."
• "We was let down by all Solicitors. We didn't think they was helpful, but thankfully with the chasing and help from all staff at Andrews the outcome was good."

Trustworthiness and Reliability

Pros:

• "Matt and his team are second to none, honest, reliable, trustworthy, and thorough."
• "I had accepted an offer straight after my open day which exceeded all my expectations, and the whole process was stress-free and enjoyable."
• "Most of all we trusted them."
• "Matt, Tracey and the whole team at Andrews North Cheam did an amazing job during our recent house purchase."
• "The staff in Andrews are very professional, responsive, and flexible."
• "Choosing Andrews when we decided to sell our house was the best decision we made."
• "Andrews is a reliable estate agent."
• "Matt at Andrews has been extremely helpful in finding the right property for my family and I."

Cons:

• "We delayed moving a whole year due to our previous agents being so poor."
• "The only negative comment is that the IT system they have to use is not as smooth as it should be."