Uno Momento Reviews Summary

Service

Pros:

• "Service was really good and friendly."
• "Staff were really nice and very pleasant hense the reason for the two I gave."
• "Very nice personnel and excellent food."
• "Friendly, efficient, hard working staff."
• "Staff extremely polite and helpful, food was delicious."
• "The staff were very friendly and polite."
• "Excellent value and service."
• "Lovely food nice and hot did not have to wait long for it to come and the staff were brilliant."

Cons:

• "It took 50 minutes for mine and my partners starters to come out."
• "We were robbed here. We were given specials menu, but were charged full price."
• "Staffs are always friendly there. The portion of half and half is big, I can't finish and need to take the pizza away every time."
• "My partner and I went for an evening meal on recently. We found the waiter to be quite abrupt and did not have a good table manner."
• "Very busy on Lumiere night. I had 'traditional' parmo, which they claimed to be excellent. It wasn't hot, and was quite bland."
• "NO COVID PROTECTION Πήγαμε με τη γυναίκα μου επίσκεψη στο πανέμορφο Ντάραμ. Καθήσαμε για μεσημεριανό το φαγητό ήταν μέτριο αλλά αυτό που μας απογοήτευσε περισσότερο ήταν τα ανυπαρκτα μέτρα προστασίας κατά του κορονοϊου."
• "The time you wait for food is disgusting but the food was very nice but you shouldn't have to wait 30 minutes for your starter and we wasn't on our own seemed to be the norm."

Food Quality

Pros:

• "The food looked very good and the portions were very generous."
• "Food was superb and reasonably priced."
• "Fantastic place. Smoked salmon starter with small shrimp was blvery tasty."
• "I really enjoyed my visit to Uno Momento. Me and 3 other guests had an excellent dinner."
• "Food 10/10 and the staff were absolutely lovely."
• "Had a delicious pollo pizza with just the right amount of garlic."
• "Friendly, professional, tasty food and huge portions for the price."
• "Great service, atmosphere and prices. Foods what youd expect from an italian chain, so pretty good."

Cons:

• "The pasta was however a little bland."
• "The only thing that let this down from being the perfect Italian experience, was the coffee."
• "Not the finest Italian cuisine, but wholesome, freshly prepared and tasty."
• "Service was appalling; no manners, check backs on how our food was, no apology for the delay, nothing."
• "The service however here was poor."
• "Pizza is not like the last year, the ingredients are the cheapest one, bought from Tesco express."
• "I had the full English breakfast. Like my eggs well done and had to send the eggs back 3 times and they still came back runny so I gave up and left."
• "Starter was cold main meal very good."

Atmosphere

Pros:

• "The decor and vibe is definitely a highlight of this place."
• "However, I'm sure most visitors to the restaurant won't be interested in having coffee. If you're looking for great Italian food, at very reasonable price then come here."
• "What an absolute find this place is! It's a proper Italian restaurant and we loved it."
• "The ambiance is lovely and the staff are wonderful."
• "The terrific staff were warm and welcoming in our first visit eating out with some family members."
• "Had the most wonderful evening at this restaurant whilst attending Durham on business."
• "The ambiance is relaxing, the service friendly and attentive but above all the food was delicious and very reasonably priced."
• "The food was lovely, one of the best steaks I've ever eaten; but the service is atrocious."

Cons:

• "The menu is extensive and there’s plenty to choose from though not a huge vegetarian choice."
• "The pizza was rock hard and a jaw workout to chew through, most of our party who ordered pizza ended up leaving most of it."
• "One of the best Italian restaurants I’ve ever been to, pasta was so delicious and food arrived in good time."
• "We booked a table but when we turned up we were out in the back of the place with very poor lighting."
• "The food was delicious and the portions were big although our seating was quite cramped, we were sat in a corner table with another table inches away from ours with just enough room to get out."
• "Disappointed with the meal. We found it very bland."
• "Soup for starter which arrived with burnt toast which they turned upside down to hide the burnt side pasta for main which took forever to come then when it arrived was cold."
• "Expensive, small portions, long wait for food, food is greasy and bland, cramped space and noisy as a nursery."