The Raby Arms - Village Pub and Kitchen Reviews Summary

Food Quality

Pros:

• "Food was excellent and the service outstanding."
• "Food was worth every penny."
• "The food is always delicious and the portions are generous."
• "The meat was delicious, tender and generous in portion."
• "The food is all freshly made and there have never been any issues with our meals."
• "The food was excellent. The meat was delicious, tender and generous in portion."
• "Had the roast lamb. It was gorgeous. Good portions."
• "This is the best gastro pub in Teesside! I've never had a poor meal/experience here."

Cons:

• "Food wise fish much thinner and had a slightly odd after taste."
• "The pork was fatty and very tough. The black pudding was very dry."
• "Ordered the hotshot Parmesan without jalapenos, brought it out with jalapeños on."
• "Katsu Curry breadcrumbed chicken breast with very little curry sauce absolutely no flavour."
• "Burger and paramo overcooked to the point they were difficult to cut and chew."
• "Horrible..wasn't impressed with menu.... Chicken shawarma...wrap..limp lettuce."
• "Asked for honey roast ham was brought gammon steaks, roast potatoes were salty."
• "Very poor food, sirloin steak was very poor quality and my wife's meal wasn't any better."

Service

Pros:

• "Staff were absolutely lovely ... Even showing my daughter to the female toilets."
• "Staff went above and beyond to accommodate us. Great service."
• "Service is fab."
• "The staff greeted us on arrival. They were extremely friendly, helpful and couldn’t do enough for us."
• "The service at the pub was great."
• "Friendly staff and they will sort anything out."
• "The staff have been very friendly every time I have visited."
• "Service also contributed to the 3 stars."

Cons:

• "No staff asked if the food was ok during this visit even when collected and half was left on the plate."
• "Waitresses were not very friendly. Not a smile or a friendly word."
• "Great food, wanted to try dessert but after waiting 30 minutes we didn't get the dessert menu's we asked for."
• "Turned up at 7pm on a random Tuesday night bike ride to find that food is still being served until 9pm."
• "We had to find someone to serve us drink and then the person bringing out the food didn't even speak to us."
• "Not good at all , hardly anyone in so can't blame it being busy."
• "Main course and service was nice but prawn starter not so."
• "Quiet Monday, empty pub but made to sit next to only other people in the place, cutlery filth and unwashed."

Ambiance and Decor

Pros:

• "Very nice they had reserved part of the pub for us to sit in."
• "Welcoming and friendly atmosphere."
• "Lovely spacious village pub, very nice decor and lots of different areas."
• "We hadn't been to the Raby Arms in awhile and love the new decor."
• "Beautiful place e. Dog friendly."
• "Adore this place post-revamp! New owners have transformed a tired and dirty pub into an immaculate, stylised and top quality restaurant."
• "The place has been done out and looks great."
• "It was very clean and well presented, with helpful and friendly staff."

Cons:

• "Ceiling beams all being painted take away the effect of an olde worlde type pub."
• "It was very clean and they had been refurbished and the dining area looked busy but there was a notice to say there would be a sixty minute delay for food."
• "Not good at all , hardly anyone in so can't blame it being busy."
• "Not had a meal yet so unable to comment on that, had drinks in a relaxed atmosphere with friendly staff who are extremely helpful and pleasant."
• "Went on second night of reopening, refurbishment is very nice, all new staff so not 100% up to scratch."
• "It's not that I disliked it... But more disappointed. I have food intolerances and I arrived for a Sunday lunch but the vegatables were cooked in butter and there was no alternatives offered to me so we had to leave."
• "Glad to see this historic pub back to it`s best. Superb inside since the updates just been for a meal great food ambience and service."
• "In reply to your response below: Kitchen was advertised as being closed at 5 pm, we got there at about 4:50 pm and was told it was closed."