The Baby Suite Reviews Summary

Staff Professionalism

Pros:

• "The staff are incredibly professional, friendly and most of all reassuring!"
• "Jason has gone above and beyond for myself and bump."
• "The sonographer and assistant were professional but extremely warm."
• "Loved that the person who did my scan also births babies so he was clear and able to speak in depth."
• "The staff are very professional and Jason the sonographer is super professional."
• "My wife and I attended an early reassurance scan last week, we were so impressed with the service and how welcoming all the staff were."
• "The staff were friendly and professional. What I liked is that they had areas for children to play."
• "The staff members were extremely helpful, they made me feel comfortable and the process went seamlessly."

Cons:

• "I find it very hard to put into words how much I love Jason and the team at The Baby Suite."
• "The place is always clean smell. The staffs is very professional."
• "I came here for an emergency scan because I fell over and didn’t want to wait in a hospital for hours due to the pandemic. The staff here are amazing, very professional and very comforting."
• "The overall experience was good, I booked Reassurance Plus scan, and was able to confirm baby’s gender. The staff was really nice and caring so that’s a good plus."
• "Fantastic experience with Jason. We mostly came to find out the gender - the baby was lying cross legged so he couldn't see it at first but he told us to have a fizzy drink and rescanned us 15 mins later."
• "They physically could not have delivered a better service."
• "The staff were friendly and professional. What I liked is that they had areas for children to play."
• "I had amazing experience at baby suite, they gave me the reassurance i needed after 2 miscarriages."

Facility and Environment

Pros:

• "The facility itself is clean, comfortable and has a high standard of technology."
• "Five star rating, for a five star atmosphere- greeted with a smile and immediately felt relaxed."
• "The reception area and decor are stunning and extremely clean."
• "The booking process was easy, all the staff were so kind and understanding."
• "The clinic itself was a very clean and comfortable, family-friendly environment."
• "The clinic is very clean and modern."
• "The baby suite is very clean and spacious with a calming atmosphere."
• "The place is always clean and smelt good."

Cons:

• "Had a reassurance plus scan to check the health of my baby and to find out gender. I have to say I was most satisfied with the care and reassurance I was given, I am an anxious person at the best of times but the staff here really settled my anxieties and put my mind at ease."
• "Visited The Baby Suite this morning for a reassurance scan and was very pleased with the service. Everything is very calm and relaxing, and everyone is very friendly."
• "2nd time visiting 'The Baby suite '. Very good experience. Professional, clean and attentive."
• "Very Awesome Experience! We booked last minute and they were able to accommodate us with ease. The staff were very lovely and we recommend anyone who needs a baby scan to come here!"
• "They physically could not have delivered a better service."
• "The whole experience was just wonderful and everything is explained whilst you are being scanned. The room is lovely and calming and really sets a nice environment for being scanned."
• "I was booked in for a 4D Platinum Package and the experience was amazing from start to finish."
• "Absolutely lovely this place. Have had three scans there. It’s so calming and reassuring."

Scan Experience and Information

Pros:

• "The Sonographer talked through the scan which was super useful and interesting."
• "Jason has gone above and beyond for myself and bump. Even when bump is not going into positions needed."
• "The sonographer explained everything clearly, and despite our baby being in a slightly difficult position we managed to get some lovely photos of baby!"
• "The sonographer and assistant were professional but extremely warm."
• "Process was easy and seamless and scan was detailed."
• "Thank you to Jason & Debi, who were so patient and kind and gave the best service we’ve had during our whole pregnancy."
• "The sonographer carefully explained everything (which is great when its your first scan) and left very happy."
• "The staff were very welcoming and reassuring. We had both the reassurance scan and, later, the 4D Platinum package and on both occasions they could not have been more accommodating and helpful!"

Cons:

• "I have come back to review this place again as I left a positive review but didn’t feel it accurately represented my experience here."
• "I was not sure what to expect and definitely felt anxious ahead of the appointment but each of the people we interacted with were top class and so kind and welcoming and warm."
• "The overall experience was good, I booked Reassurance Plus scan, and was able to confirm baby’s gender. The staff was really nice and caring so that’s a good plus."
• "I had a reassurance plus scan to check the health of my baby and to find out gender. I have to say I was most satisfied with the care and reassurance I was given."
• "This was my third time attending the baby suite and i couldnt be happier about all my experiences there."
• "Had a 3d scan today and had a wonderful experience. Staff were very welcoming and professional."
• "The whole process was clearly and patiently described to us and so was everything that could be seen on the screen."
• "The sonographer thoroughly explained all his findings and measurements to us. Thank you loved it!"