Zen Reviews Summary

Food Quality

Pros:

• "The food here is amazing."
• "The Tom yum soup is good, Sukothai my comfort food) nice, lamb shank curry nicely cooked."
• "Delicious food, beautiful interior."
• "The food came really quickly and was tasty."
• "Really, really nice food, very friendly staff, & decent prices."
• "The food is amazing I had the Green Thai curry and it was the best I've had."
• "All of the food was excellent, the sushi was fresh and beautiful."

Cons:

• "The food is very 'fusion' so you will not get authentic Thai food here."
• "Too poor dishes. Too sweet to eat."
• "From Asian point of view, the food is horrible."
• "Bitter tangy sauce."
• "The Lao wok dish was an absolute disgrace."
• "Food was quite boring, no correlation between spiciness indicated and served."
• "The food tastes of sugar."

Service

Pros:

• "The service from start to finish was perfect."
• "Some of the welcoming staff need to smile more and that's it really. The gent serving me was top notch so whatever ur name is lad good service!"
• "Pleasant fast service, delightful ambiance."
• "The staffs were very attentive and friendly."
• "Service was amazing and friendly, and the food was impeccable!"
• "The service is great as well, they take your order as quick as they serve you your food."
• "The staff were very friendly and hospitable."

Cons:

• "Long wait for service."
• "The service was really bad. They took ages to serve us after us receiving our drinks."
• "Been here twice and always incredibly rushed by the staff who are impatient with our ordering."
• "However, staff were coming over and taking plates away whilst 2 of our table of 4 were still eating our main courses."
• "The service was really poor and slow, had to ask numerous times for drinks."
• "Service terrible though."
• "Service could have been better, 25 minutes before they came to get our orders, then they forgot one of our starters."

Ambiance and Decor

Pros:

• "The atmosphere was wonderful."
• "First thing you notice when you go in is the big pink tree in the middle of the room which is a lovely feature."
• "The decor and ambience are brilliant - it's a really nice place to sit and it feels like the sort of place where you could go for many different occasions."
• "Beautiful atmosphere."
• "The inside of the restaurant is beautiful."
• "The decor, ambiance inside, and in the bamboo garden were delightful."
• "The restaurant decor is stunning and sets a fabulous 'wow-factor' atmosphere."

Cons:

• "Ambiance is too dark evening onwards but it's just me who prefer it brighter."
• "My only critique would be the room was dimly lit."
• "Found the back of the restaurant a bit on the dark side."
• "I marked atmosphere down simply because my view was out to a skip and scaffolding."
• "The surfaces were very dusty as well. Clearly the staff working there doesn't care about presentation or hygiene."
• "The menu is actually quite difficult to read in the restaurant lighting."
• "Only thing I'd say us the music was a bit loud, which competed at times with conversation."