Address: Exeter Rd, Crediton, EX17 3PH, United Kingdom
Phone: +441363774248
Rating: 4.1
based on 196 reviews.
Food Quality
Pros:
"The food was amazing, cooked to perfection."
"Great food, very good portions."
"Food was lovely."
"The steak I had was cooked to perfection."
"The food was amazing I had Hunters Chicken with a twist."
"Food is great, well presented, plenty of it and prompt service."
"The food was fantastic, which is always a plus."
Cons:
"Food was tepid at best and mediocre in flavour."
"The onion rings tasted ok, but were barely warm."
"The macaroni was fairly tasteless bar the minimal bbq sauce drizzled across some of my dish."
"Very greasy fish, microwaved steak and ale pie, looked like one you would buy in a supermarket."
"Belly pork was just bits of fat layered with what didn't taste like or look like pork."
"The rocky road sundae advertised mini marshmallows and brownie chunks - 2 marshmallows and 1 chunk of brownie was a little disappointing."
"The food was cold and that's really hard to achieve seeing as most of it comes straight out of a microwave."
Service
Pros:
"This is a pleasant place to eat with good food and friendly service."
"The staff were friendly and attentive."
"Food arrived ahead of time and was delivered with incredibly polite service."
"Joe was and always has been an excellent host."
"Kind staff and fast service."
"Staff happy, friendly and helpful."
"Served by a very polite & friendly waitress called Jessica. Nothing was too much trouble."
Cons:
"Service was the worst I've experienced to date."
"The manager on duty was very rude to one of his staff and was raising his voice to her near the bar where most people could hear."
"We found ourselves waiting for our food for 40 minutes in a quiet period."
"Rude service; my partner nearly wore her lasagne when it was thrown towards her."
"There customer service is absolutely shocking, considering we pre ordered there was mistake on starter main and when we asked for desserts we were told to order at bar and two members of staff are rude."
"Service was not great. Quite rude infact."
"The lady that took my order was more interested in continuing to gossip with her colleague rather than serve me."
Value
Pros:
"Had the meal deal of the day. Two Currys with popadom and naan bread for £10. It was very nice."
"6 clean plates and a very reasonable bill at the end."
"It's pretty good value and the staff are friendly."
"The food on the new menu was absolutely lovely and I would say great value."
"Great value. Food good generally(when its available)."
"Very good value for money especially 2 for 1."
"The food was very good and excellent value."
Cons:
"2 for 1 on everything - makes you wonder why they don't just halve the price."
"The chain has responded following Covid with some pretty swingeing price rises e.g. no offers, no two for one and fish and chips now £11.95."
"Overpriced for what it is, When we finished we sat outside we were told to order drinks from the app, but it didn't work."
"2 For 1 offer is a bit if a misnomer because to my mind the individual dish prices are inflated to take this into account."
"Cold and tasteless food! Only plus was it was cheap but then you get what you pay for!!"
"A cheap eating place where old people think they are getting a bargain."
"Whilst I appreciate the main meals are two for the price of one, the food was really poor."
Ambiance and Cleanliness
Pros:
"This pub though, it is in a league of its own for customer service."
"Atmosphere and decor good."
"The entire pub is clean and tidy including the toilets, and the children's play areas."
"Clean and well furnished with lovely outdoor seating."
"Really nice setting, friendly and helpful staff and extensive menu plus free parking."
"The place is pleasant and comfortable."
"Very nice place."
Cons:
"A bit lacking in disabled parking (only 2 spaces)."
"The children's area looks like it has never been cleaned. Not ever. The toilets were filthy."
"The tables are surrounded by discarded cigarette butt's, I spent the whole time taking them off our pup."
"The floor underneath our table, and other tables were not clean."
"Unfortunately our visit was also made less enjoyable by children running around and screaming and shouting around all our tables."
"We sat in an area that was quiet, until some young children decided to come in the non children area running around playing."
"I didn't like the previous customers lettuce on the burger king table, and McDonald's weird staring people sitting opposite was not ideal."
Management
Pros:
"Under new management now and so much better!"
"Clearly the manager places a strong emphasis on customer relations."
"Manager was very approachable and understanding when a complaint was made."
"The manager is great very welcoming and accommodating."
"The manager is a lovely chap. We have come to know him and regard him as a friend."
"The guy who I think was manager was very helpful and such a nice nature."
"The manager went above and beyond like he always does."
Cons:
"But personally I was a little disappointed and uninspired by the contents of the menu."
"Considering we were a very large table of guests and spending a lot of money, the manager wasn't very helpful when it came to our difficult dinner."
"Since change of management it's gone down hill."
"Our experience was spoiled by the feeling of the staff losing interest in the customers by 3:30."
"The staff are hit and miss but lower staff act far friendlier and helpful than any upper level staff who seem irritated to be on the 'floor'."
"Marston and management need rethink meal basic onion rings burnt table cleared just as finished."
"A little disappointed... On the day they didn't have stock to fulfill our order and had sold out the day before."