Chisou Sushi and Izakaya Reviews Summary

Food Quality and Variety

Pros:

• "The food are truly amazing, very fresh and authentic."
• "The sushi is so fresh and the chef at the sushi bar is incredible."
• "Tonkatsu was delicious, super crispy and tender. Nigiri we’re delicious and fresh."
• "The sushi was very good and fresh, the udon tasty and the steak super tender."
• "One of the best Japanese restaurants in London that will definitely satisfy your hunger!"
• "Authentic Japanese cuisine. Tried their omakase sashimi and tempura. The sashimi was fresh."
• "The food was out of this world sublime. Truly impeccable balance of flavors."
• "The sushi chef was very charismatic and had us order even more of his specialities."

Cons:

• "However, I don't think it is worth the price, as the nigiri wasn't a stand-out special for how much it was."
• "It was good sashimi, but not as inventive as I was hoping for given the recommendations."
• "I ordered omakase nigiri sushi set 39£ and sparkling sake. The fish is not fresh, ingredients repeated, rice is hard."
• "Very Average Japanese food but very pricey. Not good value for money."
• "The food all came out at different times. Waited a full hour for gyoza. Never showed up."

Service Quality

Pros:

• "Great services from staffs. Definitely recommend Chisou to you all."
• "Service was good and staff were attentive."
• "Service was great and our waiter was very caring. Will definitely go back!"
• "The service by Elijah was also outstanding. He was very knowledgeable."
• "The service is also very attentive. Many thanks for having us!"
• "Service was also very good and friendly."

Cons:

• "Service can be improved in a few aspects such as missing soy sauce dish."
• "The restaurant is not full but the waiter is very pushy."
• "Service still good although as they were busy I had to wait a bit to get my bill."
• "The atmosphere is very Japanese but the food is just about average. It's very slow for the food being served."
• "After being a server for several years, I have never made a mistake this bad without giving the customer a discount or free apps."

Atmosphere

Pros:

• "It’s a lively place and the servers are attentive without being pushy."
• "Quality sushi in a nice, intimate setting."
• "The atmosphere of the restaurant was also very authentic with the minimalistic Japanese style design."
• "Great spot for a lunch (or dinner). Third time there."

Cons:

• "Expensive- even by London sushi standards. We sat outside- it wasn’t the nicest spot."
• "The food is good but the reception lady the one with glasses. According to the booking email they will keep the table for 15minutes. Ok I was late for only 10 minutes but I called them that I will be there and the reception lady said she will reserve the table. When I arrived, the ridiculous thing is that she told me I have to wait for an hour but they still got many tables available."