Inshanghai Reviews Summary

Food Quality

Pros:

• "The food that night was incredible."
• "Everything is delicious. My favourite is the sweet and sour chicken with the white rice."
• "Food quality excellent the best desserts I've seen or tasted in a buffet style restaurant."
• "The dishes are cooked really well and the food is full of flavour."
• "Everything's was cooked in perfection with quality ingredients."
• "The food is always really good, always kept fresh with a quick turn around of dishes."
• "Food here is absolutely delicious. From crispy seaweed & poppadoms to fried rice's & all kinds of curry dishes to your fresh salads & ice screams, you are spoilt for choice."

Cons:

• "Over cooked food hard to swallow hardly any food to choose from now."
• "Only downside is that the food wasn't amazing... don't get me wrong, bits were super nice but obviously it's a buffet so expect quantity over quality."
• "Food was maybe a 2, nothing special and pretty tasteless."
• "Food was poor tasted like yesterday leftovers chicken double cooked beef like mush from yesterday and pretty tasteless."
• "Food has no taste, lunch menu are very poor, not much choice of food, barely any dessert."
• "Food was terrible, chicken not cooked, eggs not cooked, rice hard."
• "Each dish tasted like fish even when there was none in it."

Service

Pros:

• "The staff were very friendly and helpful and couldn't fault the service."
• "The staff were already really friendly."
• "Staff were friendly and hard working, special mention must go to staff member Stuart who was very helpful."
• "Staff were so friendly & kind."
• "Servers were really friendly, nice and attentive."
• "Service was great and staff helpful."
• "The staff are very polite and helpful."

Cons:

• "The staff are ignorant aswell trying to ask them something and they just walk past you."
• "The staff seemed really sullen basically barging my daughter out of the way."
• "Service was awful...you no sooner finish your good and they telling you to go."
• "Food was okay but the lady who served us was really rude, made us feel super uncomfortable."
• "We encountered an error with our drink order, and the waitress made no attempt to apologise or offer a replacement or alternative."
• "The worker besides the reception is awful."
• "The staff were very rude and passive aggressive."

Price and Value

Pros:

• "Very reasonably priced."
• "Really nice for the price."
• "Great price too!"
• "Less than £10 each for lunch, brilliant."
• "It's so good for the price of it."
• "The cover charge is extremely reasonable for an eat as much as you want serving."
• "Very good food and great value, especially the lunch buffet at £9.50."

Cons:

• "Now £14.95 (Sunday) but no prawns."
• "Everywhere is more expensive these days."
• "Price has gone up but choice has gone down."
• "Food has no taste... £36, not worth it."
• "Then when we payed we were all charged 10% table charge."
• "Buffet cost 14£ pp."
• "Only negatives are no wifi and drinks are a little pricey."

Ambience and Location

Pros:

• "Amazing views."
• "Very clean and tidy with a nice view of the river."
• "The environment is good, too!"
• "The ambience was amazing, with a great variety of Chinese food."
• "Located on the river bank near the bridge and it will be a beautiful view in sunny days."
• "The view of the River Wear makes this our number one dining place."
• "This buffet restaurant is beautifully situated on the banks of the river wear with Durham cathedral partially visible in the background the view is very picturesque."

Cons:

• "Looking a bit dated and scruffy inside."
• "The water provided was warm."
• "The atmosphere was relaxed, low lighting which we prefer, chilled out music, and comfortable sofa."
• "Seems to have gone a bit downhill which is a shame as it used to be top of my list to eat. food selection seems to be a little bit sparse to previous visits."
• "Very poor selection for a Saturday evening, lots of empty trays where the food hasn't been topped up."
• "A bit different, because of covid you don't serve yourself."
• "Many people who are looking for the place do not realise it's right next to the river."