PureGym London Bayswater Reviews Summary

Equipment and Facilities

Pros:

• "Lots of cardio and free weight equipment including a lifting platform/rack combo and bumper plates."
• "Huge free weights area, big cardio area, big room for the classes and room for the spinning."
• "The gym has plenty of equipment, including a nice weightlifting platform."
• "Excellent venue, large and airy, has a lot of machinery for workouts but also has sufficient squat racks for Olympic weightlifting."
• "Very good spacious and extremely well equipped gym with brand new equipment, two floors, excellent locker rooms and showers."
• "Plenty of dumbells and free weights for olympic lifters. Machines and cardio space as well."
• "It is surprisingly large with a great range of very modern equipment."

Cons:

• "WAY too small for the area."
• "Overcrowded even during less busy hours and really lacking 24h opening times."
• "The place is crowded. too many personal trainers using all the free spaces leaving you with nothing to train."
• "In the ground floor is a big mess with dumbells here and there."
• "Its too small (gym and changing rooms) and there are too many members."
• "This gym has lots of equipment which is great, however, no one ever seems to clean them."
• "Far too many PTs, they use all the space leaving you with nothing to train and talk loud."

Cleanliness

Pros:

• "The gym itself is clean."
• "The machinery is fantastic, and kits are kept clean."
• "Locker rooms are spacious and have clean showers."
• "The gym seems mostly clean, wipes & disinfectant are still provided for members to mop up their sweat from benches."
• "Always clean and it is a decent modern space."
• "It's a clean environment as I see the staff clean the machines and top-up the cleaning stations."
• "I like that, the place is always clean."

Cons:

• "Poor hygiene within the gym (by other members) and cleaning (seemingly outlawed) - check the murky, soup like water in the over sized bath masquerading as a swimming pool."
• "The gym is always dirty and the changing room (ladies) is disgusting."
• "The dirtiest Pure Gym I’ve ever been to. Hair and dust everywhere, scraps of rubbish, the equipment is peeling / covered in dirt."
• "Really messy and sometimes dirty, extremely busy so struggling to find appropriate dumbbells most of the time."
• "The machines are dirty no one cleans them throughout the day, some of them look like they have not been cleaned for days."
• "The changing rooms are filthy as part of gym floor."
• "However it is concerning to see large patches of black mould that have formed on walls and ceilings from moisture & condensation."

Staff and Management

Pros:

• "Well equipped & the staff are super awesome."
• "Staff are great & gym is clean so no faults there."
• "Thank you to the morning shift manager! When I rushed to the gym this morning to prepare for a stressful performance later in the day, I accidentally locked my keys in the locker. The manager was incredibly polite, patient, and effective."
• "People are nice, personal trainers are super friendly and helpful."
• "And the staff are helpful."
• "The managers are professional and always helpful."
• "The staff do seem friendly like I mentioned so that's a plus."

Cons:

• "The trainer 'Gabriela Vazzali' who do the exercises classes is very rude person."
• "Don't believe in anything they told you to persuade you to sign."
• "Staff, when visible, not specially friendly."
• "RUDE staff, FILTH, INCOMPETENT management."
• "One extremely rude member of staff caused me to cancel my membership and go elsewhere."
• "The staff are not that helpful and are nowhere to be seen."
• "The staff is not kind, very rude manners, in general the staff treatment client is not good."

Value and Accessibility

Pros:

• "I'd pay double for this gym to be 24/7."
• "Cheap memberships with classes at no extra charge."
• "Very good price for a gym in Notting Hill."
• "They refurbished the gym a few months ago and now it's even nicer and complete."
• "Great gym very impressed. Paid 11 quid for a day pass and enjoyed many different equipments."
• "Very good price for the location where it's based."
• "This Gym is in a good location, and has decent amount of cardio equipments."

Cons:

• "AVOID AT ALL COST!!!"
• "DO NOT RECOMMEND!"
• "Classes are way too crowded."
• "The gym needs to be cleaned properly."
• "Contracts are ruthlessly enforced."
• "Do not sign up to a contract with this gym if there is any inkling that your situation might change."
• "Worst gym I've ever been to."

Classes and Training

Pros:

• "The classes overall are fantastic, however, it does depend on the instructor."
• "No problem at all to attend classes, you can book or just enter and participate."
• "Constantino is excellent as a sports professional! He always brings into the class such an amazing vibes!"
• "Love their classes too - just tried LBT and Constantino was great - I'd give him 5***** ratings if i could!"
• "Good selection of cardio and plenty of space in the weight room."
• "The weight training area is good."
• "I instantly fell in love with this gym."

Cons:

• "However what really let it down for me is how unbearably packed it is."
• "Only thing was the vibe in there was very serious and off-putting, the people weren't friendly but that's just London innit."
• "Nobody to open the gym this morning December 31st, managers arrive an hour late, members standing outside waiting for 1 hour."
• "The place is crowded. too many personal trainers using all the free spaces leaving you with nothing to train."
• "Personal trainers (and there are many) commandeer equipment and floor space without consideration."
• "Members are aggressive and intimidating."
• "Personal Trainers are very rude when training their Clients."