The Happenstance Reviews Summary

Service

Pros:

• "Very much thankful for the staff for looking after us from the booking all the way through to the late night dinner."
• "The staff were lovely."
• "They kindly gave us a discount too in recognition of the bridal party that we were a part of."
• "Our bartender was the best waiter ever, very professional, high skilled, he has good sensitivity for the guest, his attention was spot on."
• "The lady who served our table was really nice."
• "The staff are very friendly and courteous."
• "Everything and Everyone were committed to great service and were very friendly."

Cons:

• "It took a while for the order to come."
• "The worst service ever - I’m never going back."
• "Service was extremely slow and some orders were wrong despite there being pre orders."
• "No one bothered to check on us."
• "They only had 2 people serving at the bar so the queue for drinks was out the door."
• "The service was just awful."
• "Seemed short staffed and the ones that were working didn’t have particularly great customer service skills."

Food Quality

Pros:

• "The food, when it arrived, was excellent though."
• "The food standard was very high."
• "The food was succulent."
• "The squid was not chewy, tasted flavourful and soft."
• "Recommend the duck salad. It was very nice."
• "The Chorizo Scotch Egg and Naughty Gnocchi Mac & Cheese were both delicious."
• "Everyone loved the food and the cocktail making went down a storm."

Cons:

• "Food was nice but expensive."
• "The food felt mostly frozen and I was shocked that the main fish dishes didn't come with any sides whatsoever - just a lump of frozen fish on a plate."
• "All the food is terrible and incredibly overpriced."
• "Food was particularly average too."
• "The food was OK but I will certainly not be going back to this place again."
• "The food was cold, bland and the portions were ridiculously small."
• "The food had no taste."

Ambiance & Location

Pros:

• "The overall vibe of the restaurant was nice."
• "Pristine washroom with lovely fragrance."
• "Located right next to St Paul's Cathedral giving you a strong feeling of the history in this London area."
• "Such a lovely atmosphere."
• "Decor and the room in general was spectacular."
• "This is a lovely environment for an evening out."
• "Really nice place with great food and well positioned in Paternoster Square."

Cons:

• "Ambiance was cute so we gave a try! First sign to walk away was how empty it was on a Friday night."
• "It's such a shame our evening meal experience was such a disaster as the bar is in the most lovely location."
• "Unfortunately there wasn’t much by way of vibes."
• "Somehow the vibe was just a bit dead."
• "Honestly this place is just ok. I wouldn’t bring a friend visiting London here because it’s nothing to write home about."
• "It's a very busy bar, very noisy - would not suggest going there for a romantic meal, or any other time really."
• "It’s the evening of Friday 2nd June and the place is deserted while nearby pubs are packed."