Address: 1 Oakland Park, Sticklepath, Barnstaple EX31 2BZ, United Kingdom
Phone: +441271345605
Rating: 4.6
based on 165 reviews.
Service
Pros:
"The staff level of service was outstanding and blew us away!"
"Staff very efficient and friendly."
"Very friendly staff."
"Staff friendly and helpful."
"Staff is very friendly and helpful."
"The staff are extremely friendly."
"Service was friendly and helpful, prices reasonable, service was also fast."
Cons:
"Service a bit slow, waited ages to be seated."
"Waited at least 20 minutes and no-one had brought menus or taken drinks order."
"Staff couldn't care less."
"Whilst waiting for food observed the chef scratching and rubbing his beard and face and one waitress biting her nails, all in-between them serving."
"It was a little difficult to get the attention of anyone when we needed something."
"Service can be a bit slow if they're really busy, and would like to be offered the extra chips rather than having to ask."
"Appreciate covid restrictions etc but had a 45 minute wait outside for our order."
Food Quality
Pros:
"Online ordering is super easy, and the food was very good."
"Fish is good, despite being a little oily."
"Good hot fresh food will be using again and would recommend to anybody who enjoys good fish and chips."
"The batter on the fish is light, chips taste fresh."
"Consistently good with fresh tasty ingredients and well cooked so to avoid the greasy batter that a lot of their rivals suffer from."
"The chips are made from freshly cut potatoes."
"The batter is fried perfectly crispy and both melts and crumbles in your mouth in a full symphony of salt and vinegar flavors."
Cons:
"Come here quite often, but was very disappointed tonight, table booked 6.30pm."
"When we got there my options were.... salad or rice. So quite upset. There is no gluten free fish and not even gluten free chips."
"Today was the first time I had a shocking meal."
"The fish batter was soggy & full of grease."
"Awful... tastes disgusting... had fish and chips awful. Sausage wasn't cooked... chips was burnt."
"After having soggy fish & chips a couple of weeks ago, tonight they were absolutely disgusting."
"Terrible food lately I order from here regularly and the chips have been pretty much uncooked and mushy."
Ambiance
Pros:
"The restaurant offers a beautiful surrounding in which to dine."
"Lovely clean and tidy fish and chip shop."
"Lovely busy atmosphere and the staff were excellent, there but not intrusive."
"Great service very well thought out Covid procedure."
"The restaurant was bright and clean will definitely call in again."
"Bright and cheerful seafood restaurant."
"A very modern clean interior. Licensed bar too."
Cons:
"Only disadvantage is that it can be noisy when I went for dinner- due to volume of people."
"Food fine and first class facilities but it was very noisy and difficult to hold a conversation."
"Unfortunately they have been struggling to cope with the rush lately and as a result the food quality and portion sizes have suffered."
"Got quite warm in the back of the restaurant."
"However I graded it 4 stars because the main room is really noisy."
"Great food but rude front of house staff, far to cramped."
"I can't change the star rating, but I was a bit disappointed, we went down the bottom thinking we would be away from the business at the front and landed up with a party of 10 people next to us and we couldn't talk to each uther without be drowned out by them."
Value
Pros:
"Its top quality, guaranteed in both service and the food easily the best in the area."
"To top it all off the prices are more than reasonable and they even offer some great deals such as a fixed price cod, chips and drink deal."
"Great food, great portions at a great price."
"It's quite cheap on the wallet too."
"They do an all in price with a side and drink for £10.85, our bill for 4 was less than £40 (incl.a child meal)."
"The food comes out quickly and hot, value for money."
"Kids menu was more than enough food for hungry tummies and at £5.95 a bargain."
Cons:
"Spent £29 on a takeaway for my family. One meal was three pieces of chicken and chips."
"The adult meals only came with a handful of chips so wasn't the most filling meal for the price."
"This was supposed to be a large chips (which we share) and it didn’t even fill the tray."
"The large cod was the same size as a regular sized cod from other establishments and the batter wasn't as good as it used to be."
"Unfortunately their portion sizes are rather small, even when you order large."
"Huge portion of cod and chips - note to staff, please consider doing a smaller option as we wasted so many chips."
"Very disappointed and in my view not value for money."