The Jack Rabbit Reviews Summary

Service

Pros:

• "Our wonderful server Terri then came over to introduce herself whilst handing each of us a menu."
• "From the moment we arrived we felt so welcome."
• "The service was excellent and very efficient."
• "The waiter was first class very professional and knowledgeable he remembered us from our last visit about 6 weeks ago when he was also very good."
• "The service was excellent. We were greeted with a smile and from the time we were seated we were looked after, nothing was too much trouble for the staff."
• "We were served by Laura who was very pleasant and attentive."
• "The staff where fantastic, especially the chef and waitress dee."

Cons:

• "Service was sparse, food 'Sunday roast' was OK but far from memorable and would not put my name to a recommend sadly."
• "The staff are delightful, however the food was so disappointing... we waited 35 minutes for such a subpar meal."
• "Our server was friendly, but there were gaps between orders being placed and delivered."
• "The service was sooo slow."
• "Service was ever so slow and there were very few other people in the Jack Rabbit at the time."
• "But the service was overall poor and not attentive at all."
• "Service was sparse, food 'Sunday roast' was OK but far from memorable and would not put my name to a recommend sadly. It was rather expensive too."

Food Quality

Pros:

• "The food was excellent, and the presentation of all the dishes was so pleasing."
• "Food was lovely and not bad for price."
• "I was happy to have the pie of the day, which was beef in wine gravy."
• "The food was all hot and presented well."
• "The food was tasty and fresh, and not pricey at all."
• "Food is really nice, lots of homemade food."
• "The food was fantastic, the staff lovely and the setting and atmosphere of the restaurant was great."

Cons:

• "When the food eventually came, 1 of the 2 vegetarian meals were not actually vegetarian, the burger came out cremated and was sent back to be returned with a greasy fish and cold chips."
• "The fish cakes were mediocre and the chips when they arrived looked like they'd been boiled in water instead of fried in oil they were so white."
• "The food was soo disappointing, the salad was not fresh and the meat was incredibly salty."
• "The only meal available out of the 3 on the menu was a burger with salad at the cost of £14:95."
• "The chicken schnitzel was... just a big chicken nugget."
• "The trio of ice cream however left a lot to be desired... It was disgraceful and they charged almost £6 for this disgrace."
• "The food was cold and seemed like it had been sat for a while under heat lamps before being plated up."

Ambience & Cleanliness

Pros:

• "As ever, the cottage style decor makes for a nice ambience when dining."
• "A very tidy and clean pub which is clearly well run where the staff take pride in their work."
• "The pub was nice and clean and the serving girl was very friendly."
• "All in all myself and my family had a great visit from start to finish."
• "Fantastic atmosphere, perfect location."
• "The table and ambience was ideal, a really welcoming atmosphere."
• "The surroundings and atmosphere was great, very impressed with friendly staff."

Cons:

• "We also feel that The Jack Rabbit is in need of a facelift, seats are looking tatty and threadbare, paintwork needs a refresh, toilets also looking unkept, and no hand drier/paper towels were available."
• "The bay window next to us was showing severe signs of damp/mould, which didn't give the best impression."
• "When I used the changing facilities I was disgusted with the state of the changing station."
• "The bathrooms although clean could do with a deep scrub."
• "The establishment was clean, outside could do with a quick tidy around nothing awful though."
• "It was very busy on a midweek night and as the night went on it only got warmer and warmer and they didn't seem to have any air conditioning available."
• "Just a place for families and students, really."

Value for Money

Pros:

• "Food was lovely and not bad for price."
• "Our evening meal was enjoyable and reasonably priced."
• "The prices are competitive (around the £9 - £15 mark for mains)."
• "Valentines Day Meal was excellent!! The value for money was unbeatable!!"
• "Reasonably priced."
• "Pricing very fair."
• "The food portions are very generous but reasonably priced."

Cons:

• "A little pricey is my only small criticism."
• "Food itself was OK though, but wasn't good value at £80 for a dinner for two with drinks."
• "Nigh on £80 spent and I genuinely couldn't have done better at home."
• "A little on the expensive side for what you get.. £20 for a 10 oz rib eye is a bit steep."
• "Paying £3.75 for a ‘large fresh orange juice’ for this to actually come out of a carton and being no bigger than a half pint."
• "Prices were far too expensive for what we had. I was charged 2.45 for dash of coke/Pepsi with a double Vodka in a small tumbler glass with ice."
• "We didn’t read all the t & c but didn’t realise the service charge of £20 + pounds was to be included."