Old & New Photography Studio Reviews Summary

Photography and Costume Experience

Pros:

• "The photographer was friendly, funny & very good at directing us to pose."
• "Mido makes you feel so comfortable and made me feel like a REAL MODEL for the day!!!"
• "High quality costumes and photography. Excellent service, friendly and an enjoyable hour making memories as a family."
• "The photographer is extremely polite, professional and helpful."
• "What a fantastic experience we’ve had every time. Mido is such an expert."
• "Such wonderful quality for the Victorian outfit, Mido was very professional and experienced, took great pictures."
• "Greta was very professional and kind. He explained the process and handed us a tablet with all the different types of dresses."
• "A real professional photographer, passionate with his art! So kind and patient with the kids!"

Cons:

• "Edit: moving to 1 star as I had to chase them to receive the digital pictures they were supposed to send and never got the printed pictures that we paid for… very disappointed."
• "Although initially we went to do only the modern style, after seeing the setting in the studio, we tried the Victorian and Tudor styles as well. Brilliant photos but felt rushed."
• "Was looking forward to have photos done with my sister for her birthday got it from Groupon...Was not offered any advice..Then was rushed to pick something."
• "Two for the costumes. Well, the pictures are nice but and there are lots of negative points: - we felt rushed, the shooting was supposed to last 40mn, it was over in 30mn."

Customer Service and Staff Interaction

Pros:

• "The whole experience was great fun and excellent value for money. There was a friendly welcome, wide choice of costumes, clear and helpful instructions on posing."
• "I was worried about fitting into the costumes or feeling self-conscious but we were really put at ease right from the start and they have costumes that are suitable for everyone."
• "The photographer made me and my girlfriend feel really comfortable. The costume selection was great."
• "Very welcoming and friendly photographer who made us feel at ease during a photoshoot that produced a wide variety of great photos to filter through and select."

Cons:

• "Was told 100 taken but didn't see them...Out of the 20 pictures we saw was not happy with them but was pressured into buying 3 more pictures £40 for something we are not happy with."
• "The photos are taken good, but better to spec out what sort of photo you want to get printed on the day of photoshoot itself, else the default colour and smooth print will be given which isn’t apt for old type of photoshoot."

Value for Money

Pros:

• "Such a professional photographer! What a great experience! Thank you very much! It was my first experience to be a model. I felt very relaxed and was very happy to see my photos."
• "Really a fabulous experience near Harrods. All costumes sturdy and handmade, so that they look great in pictures."
• "We absolutely loved this photoshoot and feel the team put in so much care and effort. I couldn't recommend it enough."
• "The best studio in London i was with my family last week and we get the best photoshoot in my life."

Cons:

• "It was supposed to be an hour photo session, he took photos for like 10 mins max, we only got to dress up in one outfit, and charged £20 for EACH photo."
• "Friendly and attentive staff. They help you dress and suggest poses. We went with a Groupon voucher for 1 photo, but of course it's hard to resist buying more when they take so many."
• "Experience wise - easily 5 stars, only disappointment was the relatively high price for additional digital photos."