The Railbridge Bistro Reviews Summary

Service

Pros:

• "Staff were really friendly and service was quick."
• "Service was really good, staff very friendly and helpful."
• "Excellent service from Bryony and other members of the team."
• "The service was welcoming and efficient right from the start and the organisation regarding covid was spot on."
• "Service was excellent, although busy attention to customers was first class service."
• "Staff are friendly. Service is efficient with no long waits for food and bill."
• "Friendly hospitable staff."

Cons:

• "Slow service, it was a wee bit busy but it still took a while to order food."
• "Service wasn't as attentive as we have found it to be excellent over the years."
• "Waited 10 minutes for it to come my husband then had to go and remind waiter we got menus and waited 15 minutes but no waiter so we asked for bill."
• "Service wasn't very good."
• "Staff were lovely but service wasn't good. Kids had ate their ice cream and my partner was still waiting on his soup!"
• "Our server/waiter was too busy staring at a laptop screen across the room and so we went through long periods of waiting for drinks and such."
• "Service was slow."

Food Quality

Pros:

• "Food is good."
• "The food was excellent."
• "Food was fantastic. We found this place during a coach tour where we stopped for 5 minutes to take photos."
• "Food and coffee was great!"
• "Excellent food. I had the Cullen Skink which is a delicious Scottish soup with smoked Haddock."
• "The food is delicious definitely recommend this restaurant."
• "The food was delicious with a good variety of dishes and very reasonable prices."

Cons:

• "Had the Steak, chewy and fatty, no salad on the plate, just potatoes."
• "Dreadful food. Expensive. Service mediocre at best."
• "Disappointing today, there with my friend and her mum, there was no fried fish at all on menu, small portion was very small, the macaroni did not have much taste."
• "The fried eggs were rubbery, and the sausage and bacon were tiny."
• "The food was awful !!! The meat in the steak pie was as tough as old boots."
• "Expensive run off the mill food I got fajitas that cost £18 all I got was chicken and sauce no peppers or onion in it very disappointed."
• "Food was 'ok' but nothing special & G.F. food selection was dire."

Atmosphere and Location

Pros:

• "A great atmosphere and views of the Forth Bridge."
• "Try to get a window seat then you can look over the Forth and see both the Rail Bridge and the Road Bridge with the new Queensferry Crossing in the distance."
• "Spectacular view of the three bridges crossing the Firth of Forth."
• "The views of the three bridges is very spectacular and hearing trains crossing the world famous rail bridge is quite relaxing."
• "Lovely restaurant with amazing view out to bridges."
• "Nice surroundings."
• "Lovely atmosphere and great service."

Cons:

• "Only downside to being outside was that the smokers are outside too."
• "The restaurant was freezing and very uncomfortable for eating."
• "The draught if you're anywhere near the door is quite uncomfortable."
• "No pizza or anything really appealing for kids except the puddings."
• "The entire cafe/restaurant is set out really well with ample room inside and outside."
• "Toilets are a let down and need improvement."
• "It's becoming a tourist trap."

Value for Money

Pros:

• "Good value for price."
• "Pricing was good. No complaints whatsoever- we will be back!"
• "Fair prices."
• "All very tasty and reasonable prices for the location."
• "Food is on a pricey side, but expected for a prime location."
• "Good value for money, surely exceeds my expectations."
• "£11.95 for a small fish and chips is fair enough on a lunchtime menu."

Cons:

• "After having spent fifty pounds on a meal for 2 people its the least you can expect."
• "They definitely charge enough for it. £16.95 for fish and chips with bad frozen chips."
• "Been going to this place for years but on visiting today was shocked at the prices as they're significantly higher than ever before."
• "Its very expensive for the quality and portion sizes. Food was average."
• "Sorry, that's a complete rip off... At the end of the day £63 for a mediocre meal for three with a couple of soft drinks was way over priced for the level of service received."
• "Very expensive for what it was too - two baked spuds and a beef sandwich, 2 coffees and a coke - over £35."
• "£9.95 for dirty fries... came in a cereal bowl with a handful of fries, a few jalapeños, and salsa. A rip off!!"