Stereo Reviews Summary

Staff and Service

Pros:

• "Firstly the staff were pleasant and accommodating."
• "Staff couldn't have been friendlier and our young male server was very informative about the menu."
• "Staff is very friendly and helpful."
• "Staff was lovely, Nat the bar and our server."
• "Really friendly, calm staff ( we were served by James)."
• "The service was 2nd to none and Eevee the server was great."
• "Staff are always super friendly and service is always spot on."

Cons:

• "No one acknowledged me and soon after a few other people joined the bar, they were served before me."
• "Bar staff were arrogant and discriminative."
• "Good wee venue, just a shame the blonde bartender was the rudest person we’ve ever experienced behind a bar before."
• "The server argued when I was brought the wrong order and said they’d show me their notepad."
• "Wait staff are too preoccupied messing around with each other to take your order in a timely manner."
• "The staff are incredibly rude, barely get a please and thank you."
• "They were rude, refused to split the bill, and generally aggressive towards the whole party."

Food Quality

Pros:

• "The food was fantastic, service was efficient and the atmosphere was relaxed and friendly."
• "One of the best meals I’ve ever had."
• "Consistently great food (I'm not vegan)."
• "Interesting take of 'fish' n chips with wakame added to banana blossom!"
• "The vegan menu is full of variety and very delicious."
• "Amazing combination of flavours in all the food we tried, it was so unique and special."
• "The food here is always impeccable."

Cons:

• "First time I was at Stereo I loved their burger. Second time the same dish was disappointing."
• "I had a dish which included cauliflower leaves. They were drastically undercooked."
• "The pizza texture tasted nothing like a pizza and it was as if a bottle of ketchup was just added to the fluffy flat bread."
• "The food was pretty underwhelming and unimaginative tbh, just the same run of the mill lackluster attempt by westerners to try and turn western food vegan."
• "Food was rubbish house wine cost 6 pound for a glass of dish water."
• "Disappointed with my partner's burger."
• "Really poor service from the kitchen."

Atmosphere and Ambiance

Pros:

• "Really lively bar, good selection of drinks and the music was current."
• "The energy of the place was incredible, everyone was excited and comfortable."
• "The atmosphere is good and decor etc is nice!"
• "The vibe of this place was very nice, I enjoyed my time spent there and the staff was friendly."
• "Fun, cozy and inclusive spot."
• "It was very busy and a good atmosphere, with staff still efficient and welcoming."
• "A great atmosphere is included and the staff is super friendly."

Cons:

• "We were sat at a small round table barely suitable for a couple."
• "A slightly disconcerting walk down the alley to the entrance."
• "For a meal though it is too loud for decent conversation as I quite like to be able to hear what people are saying when talking to me."
• "Since then it's been too loud really to talk without needing to shout."
• "The music is maybe a little loud (makes it harder to hear people in conversations)."
• "Note that this place can get loud...to the point of not being able to even have a conversation!"
• "For a start the lane you have to go down to access the place is full of bins and stinks of urine."

Value and Pricing

Pros:

• "Friendly staff and well priced."
• "Fair priced as well and really central for good atmosphere and train/bus links."
• "The menu has plenty of options, everything is reasonably priced and you get well sized, filling meals."
• "Great food for fairly reasonable prices!"
• "Dog friendly. Generous portions. Inclusive space."

Cons:

• "Certain drinks are overpriced though, even the staff agreed!"
• "overpriced potato salad."
• "Quite pricey for the quantity of food and it wasn't remotely the best vegan I'd had in town."
• "Menu could be bigger, with maybe some cheaper options as only got 2 peirogis for £8."
• "It's very pricey for such a shabby establishment."
• "So disappointed, over £5 for burns baws which was tiny, followed by hot fudge sundae which was basically icecream with a bit of sauce on it, also over £5."
• "The drinks were a bit over priced, and the choice wasn't great but the overall experience was excellent."

Management and Operations

Pros:

• "We talked with the manager when booking and established every person would pay for their own food and drink when they ordered at the bar."
• "The manager of the restaurant has a great customer focus."
• "Great service, fast and friendly staff."

Cons:

• "I’ve been going to Stereo for over 20 years and I will never go again."
• "Waited nearly 50 minutes for lunch with no explanation why it took so long."
• "However doors supposed to open 7pm venue never opened doors until about 7.20pm!!"
• "Then the venue manager decided to shut the gig early!!!"
• "The manager ruined an otherwise excellent night!!"
• "Really not sure why they changed the menu, you use to be spoiled for choice but I really struggled to find anything to eat."
• "You always have to wait ages to get your order taken, to get plates taken away and to get the bill."