Paradise Reviews Summary

Service

Pros:

• "Amazing service by Wasal who made me and my friend's evening. He went the extra mile."
• "He is a hospitality genius who remembers you after one visit."
• "Exemplary service, wonderful fresh food and super to have so much choice as a vegan..."
• "Delicious food and fantastic service!"
• "The staff were friendly and helpful, the service was impressively quick."
• "The most attentive friendly service I’ve had for years."
• "Very friendly service at what seems to be Hampstead’s favourite Indian restaurant."

Cons:

• "Food was okay, the service was absolutely shocking. Asked for water twice just to be completely ignored."
• "Also have heard from friends since its not authentic at all."
• "They food is good service is pathetic, every time the person who answers the phone is either rude or incompetent to understand anything that you are saying."
• "The waiters who’s served me were particularly rude and not helpful as expected."
• "The service chaotic, some items never arrived at all or had be reordered."
• "Poor service, turned away my elderly grandparents and I, even though they were still advertised to be open for another 45mins."
• "We were a party of 20 at a prebooked meal on Saturday lunchtime. The service was abysmal, not a smile, a please or a thank you, from any member of staff."

Food Quality

Pros:

• "This feels welcoming and cozy, with quality and love served alongside every dish."
• "The food was delicious."
• "Food tasty and plentiful."
• "Deliciously spectacular! It is my favourite Indian in North West London. Lots of flavours nicely blended."
• "Food is sublime."
• "The food was amazing! Any dish I took was better than the other."
• "The food was spectacular and the portions were great!"

Cons:

• "Advertised as 'lightly spiced' the food here is pretty tasteless."
• "Unfortunately due to the very high rating on google, I was quite disappointed by the food."
• "Very disappointing, heard that this restaurant was fantastic. We found the Food to be bland and not fresh."
• "Plain, disappointing, expensive."
• "The dishes we ordered were very bland verging on tasteless."
• "The flavours are bland, the food not particularly good quality."
• "So bland. The worst curry I’ve had in London, potentially worst I’ve ever had full-stop."

Ambience

Pros:

• "Cosy, warm and friendly atmosphere."
• "The atmosphere was really nice with the little details taken care of."
• "The lively, yet refined atmosphere."
• "The place is beautiful, bright and light, we had a flower and a candle on the table."
• "The restaurant itself is comfortable and inviting."
• "Great ambience."
• "The decor and ambience wonderful."

Cons:

• "The interior is cluttered and not very pleasant. The seating is uncomfortable and cramped."
• "Some of the staff are rude. Atmosphere in the restaurant is terrible."
• "Flavours lacked depth and tasted slightly under cooked."
• "I do not like the fact that they dictate to their customers how much money you MUST spend on food to be 'worthy' of their service."

Value

Pros:

• "The prices are reasonable."
• "It’s completely worth every penny once you see the portion size, quality of the food and service."
• "Great food, great prices, good service."
• "Very reasonably priced given it’s location and popularity."
• "The prices were really good for the area."
• "Prices are good value for the area and the quality."
• "The prices are definitely in the affordable range."

Cons:

• "And it was all but £15! Won't go again."
• "Overall very disappointing considering the price that has gone up significantly."
• "Felt like they wanted to close early for the afternoon."