HANBAO Reviews Summary

Burgers

Pros:

• "Best burger in Birmingham? Probably. They only sell burgers (of varying types) but they do it very well indeed."
• "Very good smash burgers and loaded fries. One of the best we had."
• "The burger is nice and has a lot of sauce and fillings."
• "The flavours were exceptional."
• "Big burgers big portions really nice cozy atmosphere."
• "The chicken Caesar is amazing and enormous!"
• "Phenomenal Asian style burgers and fries."
• "The food was great its presented really well it LOOKS amazing, huge gourmet burgers to fill you up and you can customise them."
• "The burgers here are absolutely top-notch, easily the best in the city. They're juicy, flavorful, and cooked to perfection."
• "Best burger and fries we've ever had! Absolutely delicious."

Cons:

• "Ordered wings and they were full of feathers, yes feathers!"
• "The burger was not fresh, much smaller than usual, and the sauce was extremely nauseating."
• "I was not satisfied with our experience there. The burger bun we ordered was changed to a much smaller size and it was not fresh."
• "Staff seemed confused and lost when any questions was asked regarding the menu and the service wasn’t great."
• "The burgers come without chips. Food looks very appealing, tastes great, I loved every bite of my burger and wings."

Service

Pros:

• "The staff were nice and approachable."
• "Attentive service by friendly staff."
• "Service was quick and the atmosphere was good!"
• "The staff is efficient and always there to help!"
• "Service wasn’t the best, one of our burgers came out late so we all sat waiting so we could eat together."

Cons:

• "Placed our drinks and food order with the waiter at the same time as requested, our food began to come out before our drinks had been delivered, 45 minutes on we were unable to toast the occasion."
• "Service wasn’t the best, one of our burgers came out late so we all sat waiting so we could eat together."
• "The service wasn't great, I wouldn't say it was very busy despite being a saturday evening but everything still took way to long to come to the table."
• "I visited Hanbao yesterday and I was really looking forward to it, especially after having read all the positive reviews about it. But I was actually rather dissapointed, not because the food was bad in any way but because I personally didn't think it differed much from burgers that you can get elsewhere."

Ambiance

Pros:

• "The place has a nice vibe to it though."
• "The place has a really modern/industrial style that doesn't over play its mark."
• "Amazing! Super cool atmosphere."
• "The atmosphere inside the restaurant was class. Definitely will come back."
• "The atmosphere was really relaxed and comfortable."
• "The atmosphere was fantastic and the food was easily the best 'burger and chips' I have ever had."
• "A lovely gentleman who was very informative and made us feel at ease."

Cons:

• "We were pressurised to order, despite our party not being full."
• "I went to the unisex toilets to wash my hands and was disappointed to see that they were not kept as clean as the Worcester branch."
• "Toilets are unisex which is a little frustrating and there doesn't seem to be a sign outside so it can be a little hard to find in the dark."

Price

Pros:

• "The burger is nice and has a lot of sauce and fillings. It was also reasonably priced."
• "The prices were not too bad either."
• "Prices are expensive but worth every penny!"
• "The price was a steal too for the quality of food."

Cons:

• "Refund given on the wings but left a hairy taste in my mouth, with a £36 bill to pay after! Not acceptable!"
• "The bill came to just over £60. Not the cheapest burger out there but I much prefer paying a bit more to come here because it’s worth it for the quality of this food."
• "opted to have a drink at the bar while we decided where to go next and it was an eyewatering £16 for two doubles."