Khalids Kakes Reviews Summary

Category: Cake shop Birmingham

Address: Unit 9A, Clonmel Business Park, DBSUK, Birmingham B30 2BU, United Kingdom

Phone: +447747320863

Rating: 4.9
based on 299 reviews.

Quality and Taste of Cakes

Pros:

  • "The cake itself was moist and delicious and it went down really well with our guests."
  • "Everyone loved the look and taste of it. The cake was classy and elegant, just as I wanted and it tasted divine!"
  • "On top of the great service the cake was delicious! I received many compliments from my family."
  • "The cake was so perfect for the occasion and tasted amazing too."
  • "The wedding cake looked absolutely amazing, it was the best cake I have ever had hands down."

Cons:

  • "I unfortunately felt the sponge was too dense, hence the 3 stars."
  • "Tried a wedding cake at a recent wedding I attended which was from khalid kakes but unfortunately I don’t think it lived up to the hype."

Customer Service and Communication

Pros:

  • "Throughout the entire process Rose answered any questions or queries that we had and made the entire process so easy."
  • "They kept in contact with me, took on my ideas and shared recommendations before I made any payments."
  • "Rose was understanding and accommodating when I made changes to the design earlier on."
  • "The service, and the cakes were amazing. The taster selection box was was just that a fantastic selection of flavours."

Cons:

  • "Cakes are probably fine, the driving and aggression shown by the driver though, wow. Left a bad taste to be honest."
  • "Contacted this company because I received a leaflet through my door and asked for a quotation for a cake, which I think is very reasonable. However, in return I was asked several questions and interviewed like I was going to get a job."

Design and Presentation

Pros:

  • "On the day of the wedding the cake was delivered on time and was set up beautifully."
  • "The cake was made to the exact specification and their processes from beginning to the end were professional."
  • "It was stunning & if I'm honest one of the best cakes I've tasted. I had so many compliments on my daughters cake also."

Cons:

  • "Not able to give a price on a simple 12 cup cake collection order until we disclosed address and budget information etc."
  • "They were no able to provide a price for a smaller available size cake."

Value for Money

Pros:

  • "They were so professional and reasonably priced."
  • "Delivery was perfectly timed and the price was very reasonable."
  • "Absolutely delicious cake! Lasted so well in a slightly warm room. Fed everyone (50) with so much more to take home after the party."

Cons:

  • "Not sure what flavour it was 🧐 had a kind of carrot cake/cinnamon taste. Sorry not very impressed."
  • "They still insisted you need a budget as they don't give prices, it's based on your affordability."

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