Plymouth Pavilions Reviews Summary

Venue & Facilities

Pros:

• "When the sound systems are set up right this is an amazing venue."
• "A perfect dance floor."
• "Inside there is a large bar and a cafe both which cater for large numbers of people quickly."
• "Seats that have been replaced are far more comfortable than the older ones."
• "Great venue, great night and great experience!!"
• "The music from the live band was excellent! Everyone was on their feet dancing all night."
• "The show with the Stylistics was absolutely brilliant, best I've seen."

Cons:

• "No longer has any parking not even disabled parking."
• "Unfortunately let down by poor seating for disabled."
• "Drinks inside overpriced, no cash accepted, nowhere to sit down, seats inside the venue disgusting, tatty, worn out."
• "Not enough bar staff to deal with the crowd, and choose to shut the queue with people still queuing."
• "Accepting current covid restrictions I was still disappointed by the pre-show facilities. Long queues, understaffed outlets and practically nowhere to sit."
• "The worst sounding venue I've ever visited."
• "Seats are too close to each other. The amphitheatre layout is good, but avoid the lower wings; do look at the seating arrangement before booking to avoid the lower wings."

Staff & Service

Pros:

• "The staff seemed great and Michael McIntyre was hilarious."
• "Staff are brilliant."
• "The young lady & man serving in the Priority Upgrade were polite and friendly, and the people in green uniform offering care assistance were truly fantastic in helping me up/down the stairs."
• "The staff are always friendly and helpful and security sort out any problems, swiftly and efficiently."
• "Staff were incredibly professional and helpful."
• "Every member of the team who I interacted with, showed me genuine kindness and empathy."
• "Staff were friendly and helpful."

Cons:

• "Staff were miserable and rude."
• "I am well and truly shocked at how bad this venue was I'm actually laughing I can't believe how poorly the staff behaved."
• "The security staff are a waste of space and don't control bright phone camera usage even where recording is banned."
• "Security are more like prison guards! Search through (rummage) bags, make you throw away food, drink, and even body/hair spray."
• "Very rude staff 😒 😑 😤"
• "Visited Plymouth Pavilions yesterday for Riverdance, which was amazing show, however the venue & most of the staff were total jobs worth & mainly rude."
• "The staff managed the covid and ticket checks efficiently."

Seating & Comfort

Pros:

• "Seats and view are great."
• "Delighted that PP have invested in their floor seating which is hugely more comfortable!"
• "For the best views go for the tiered seating."
• "We were in row LL and had an excellent view of the stage."
• "Great venue with fair prices and more than adequate parking."
• "The venue is clean, the staff were friendly and the acoustics are pretty good too."
• "Went to see Sarah Millican, had balcony seats but because both my sister and I have mobility issues, one of the managers on shift upgraded our seats and we ended up down one of the sides at the very front, perfect view and so close to the stage."

Cons:

• "Maybe also maybe update the seats was bit uncomfortable!"
• "Seriously, the seats are 20+ years old, utterly wrecked, and desperately uncomfortable."
• "I'm choosing one star purely for the fact the seats are so small and uncomfortable it's ruined our whole experience."
• "Absolutely fantastic concert but omg the seating. I have never, ever sat in such uncomfortable seats at a venue."
• "The seating is close together so the person in front is very close."
• "The seats are 20+ years old, utterly wrecked, and desperately uncomfortable."
• "The seats in the auditorium are extremely uncomfortable after an hour or so."

Accessibility & Parking

Pros:

• "The onsite parking was very reasonably priced at £3.60 for 6 hours."
• "Plenty of parking on site and nearby."
• "Easy to find and good access."
• "Easy and quick to get in and out."
• "There is no parking on site but a multi storey car park and numerous other smaller car parks can be found nearby."
• "Although you can't park outside the pavilion, there is ample parking in a nearby pay and display."
• "Parked in the Car Park across the road which is linked to the Pavillions via a tunnel for £5 a day."

Cons:

• "Unbelievably, no disabled car parking at the venue. In fact, it seems, no car parking at all."
• "Its just a venue hall now, a venue hall with no parking."
• "No information about parking or directions, no signposting for the entrance, bag checks carried out by unpleasant security staff made it feel like going through an airport rather than into a theatre venue."
• "We parked a five minute walk away, it was a dark winter evening so not ideal."
• "Difficult to park."
• "Unbelievably, no disabled car parking at the venue."
• "The production we came to see was outstanding but the venue is very poor. No parking as it is being converted into an hotel."