London City Smiles Reviews Summary

Dentist's Expertise and Treatment

Pros:

• "I've been coming here for years and latterly had Meera as my dentist."
• "Jehan is an amazing person and an excellent dentist."
• "Mr Chirag Patel has been my dentist for some years now and he's great, really friendly."
• "Dr Gillan went above and beyond to make sure that my smile was perfect."
• "Dr jehan, I strongly can say that he is really trustable and reliable."
• "Dr Jay is a true professional, I highly recommend."
• "Dr Meera Vekaria is wonderful. She’s very professional and very personable."
• "Fantastic dentist. Suleman Gillan is a great dentist - calming, easy to talk to, gentle with his work."
• "Had a really nice experience with Dr Simon Blank. He was very friendly and made me feel comfortable."
• "My dentist Rakhee was just the best dentist I have ever had. She explained everything she was going to do from the moment I walked through the door."
• "Meera is a brilliant dentist! Knowledgable, friendly and does a great job."
• "I had the veneers on my two front teeth replaced here and it was a really positive experience."
• "On a recommendation from a friend I went to Meera Vekaria, who was a total pro and very kind and gentle."

Cons:

• "I went to another dentist in London and that dentist said my teeth and gums were in good condition and advised no further treatment."
• "Went with a chipped tooth and even before they saw the X rays they were pushing me to go for an extraction and an implant."

Hygienist Services

Pros:

• "Really good experience with the hygienist. She was so friendly and very clear on next steps and how to care for my teeth moving forward past just basic ‘try flossing’ - she showed how, the right size brush etc."
• "Hygienist Irina was also awesome."
• "Had a good experience today at London City Smiles... Hygienist only used hand tools not machines that produce aerosol droplets."

Cons:

• "The clean seemed very fast and efficient. Not sure fast was a good thing considering £75 for the hygienist."

Reception and Staff Interaction

Pros:

• "The receptionists are friendly and professional."
• "Nurses and reception staff are really lovely too!"
• "Everyone at the practice is super nice from the reception team to the assistants."
• "The receptionists are very friendly too."
• "Major improvement from the reception team today. They were professional, friendly, welcoming and engaging."

Cons:

• "Hygienist was professional and pleasant, but that did not make up for the receptionist who was so unpleasant."
• "However, at least two of the receptionists that I spoke to were incredibly rude."
• "Only reason I’m not giving 5 stars is due to one receptionist being fairly dismissive, others were lovely."

Pricing and Value

Pros:

• "She is always honest and fair about my options and prices."
• "Great prices through the NHS available too!"

Cons:

• "The only thing is the over price charges for the hygienist £75.00 for 25 mins this is rubbery."
• "Not sure fast was a good thing considering £75 for the hygienist."

Overall Experience

Pros:

• "I was made to feel comfortable and at ease."
• "I’m over the moon with the work I’ve had done on my teeth."
• "I can’t praise this place enough."
• "Highly recommend this dental surgery!"

Cons:

• "Actual dentist is great, but the attitude of the place gives me vibes they're much more interested in taking my money."
• "It was a huge waste of my time and my money. I would not recommend!"

COVID-19 Precautions

Pros:

• "The practice is thorough with their COVID-19 protections making you feel very safe."
• "Also the practice is very cleaner and they do well with covid-19 protocol.( alcohol gel, distancing and use of mask)"
• "London city smiles have gone above and beyond with Covid regulations and I felt the safest there than anywhere else."

Cons:

• "However, once in the dentist's treatment room he said all covid rules were abandoned."