Westbrook Park Reviews Summary

Facilities

Pros:

• "The bathrooms were immaculate and such a lovely touch to have cleaning products widely available, to keep it in pristine condition."
• "Well kept washrooms."
• "Clean facilities."
• "Excellent clean facilities."
• "Shared facilities were immaculate."
• "Toilet block very clean."
• "The toilets and the shower block were spotlessly clean."

Cons:

• "Leaky tap in wash up sink."
• "As they never seemed to get cleaned they were disgusting a lot of the time with faeces on the toilet seats, loo roll all over the floor."
• "Shower block could have been a bit warmer!"
• "Shower block cold - heating wasn’t on at the times the sign indicated."
• "The facilities were not good, not enough toilets for the amount of pitches only 3 per gender."
• "Toilets can take a few flushes sometimes as flush isn't strong."
• "No WiFi or TV aerial so that was a little disappointing."

Staff and Service

Pros:

• "Very friendly and helpful staff."
• "Friendly staff."
• "The ladies who helped us on arrival could not have done more for us."
• "Staff so helpful and welcoming."
• "Attentive friendly helpful staff."
• "The staff are very friendly and the season pitch owners are very welcoming."
• "Staff were very friendly and helpful."

Cons:

• "One or two caravanners were quite noisy with music and allowed their children to ride around the site roads at speed on their bicycles and scooters even though there are signs prohibiting this."
• "Neighbours playing music after 10pm."
• "Weekend was noisy due to kids on bikes and scooters despite polite notices saying this wasn’t allowed."
• "Quiet site rules weren't enforced - very noisy from some pitches after 10pm."
• "Not everyone picks up after their dogs on the walking areas."
• "One couple had their dog off the lead which attacked my 2 dogs."
• "Kid’s racing round on bikes ignoring the not allowed signs and their parents allowing them."

Connectivity

Pros:

• "On site wifi is available, but our own using the 3 network worked perfectly for streaming."
• "4G is limited but it was nice to disconnect for a while!"
• "Most impressive pitch services I've ever seen, including freesat tv."
• "Free satellite TV boxes are signed out from reception with each pitch having the dish and cables required already."
• "Internet connection is poor but you get the Wi-Fi code."
• "We received a helpful welcome pack on arrival which included... the wifi password."
• "No TV reception so each pitch has own satellite dish and cable."

Cons:

• "Wi-Fi is free but is not great, often couldn’t connect & quite slow."
• "WiFi not great."
• "The WiFi was very weak; otherwise everything perfect!"
• "Wifii signal okay but Internet connection unreliable."
• "The wifi signal was poor traffic noise."
• "Only downside is tv signal, wi-fi and phone signal were poor."
• "Wifi was hit and miss, wouldn't of been an issue but we had no mobile signal either."

Location

Pros:

• "Ludlow is a very pretty market town to visit with nice cafes, river walks, views, castle and lots more."
• "Close to Ludlow and Hereford, and plenty of things to do locally."
• "A beautiful quiet site adjacent to a lovely walk by the riverside."
• "The landscape was beautiful just by the river."
• "Beautiful location on the river bank."
• "Location-great for dogs with the riverside dog walk."
• "Location perfect for visiting lovely towns and villages as Ludlow, Leominster, and Stokesay Castle, Berrington Hall etc."

Cons:

• "Unfortunately the website needs updating as it mentions a pub across the river for food and drink which we fully expected to take advantage of until we were advised by regular customers who stay at the site that the pub has been shut for many years."
• "Not quite as close to Ludlow as I expected but less than £20 for a taxi."
• "It's a shame the local pub is currently closed, but that's no fault of the caravan site."
• "The only pub within walking distance has closed down."
• "The pub just across the bridge is closed so you do have to go further afield for a drink."
• "The pub opposite was closed down - not the fault of the site but that would have made the stay even better!"
• "The local pub is currently closed."

General Experience

Pros:

• "Kids play area has been refurbished and is fantastic with an adjacent ball games field with football goals."
• "Very dog friendly with an enclosed area for them to run."
• "Separate children area with field, play area."
• "Every pitch is fully serviced."
• "Lovely large and peaceful pitch."
• "Great sun trap when weather is nice."
• "Has good play ground for kids..and footy pitch."

Cons:

• "Having to leave."
• "As they never seemed to get cleaned they were disgusting a lot of the time with faeces on the toilet seats, loo roll all over the floor."
• "Weekend was noisy due to kids on bikes and scooters despite polite notices saying this wasn’t allowed."
• "Quiet site rules weren't enforced - very noisy from some pitches after 10pm."
• "Wifi was hit and miss, wouldn't of been an issue but we had no mobile signal either."
• "Inaccessibility of Ludlow on foot."
• "Lacked a 'community feel' possibly because of the rows of pitches, perhaps a bit too organised?"