Address: 544 Purley Way, Croydon, CR0 4NZ, United Kingdom
Phone: +442086884880
Rating: 4.2
based on 185 reviews.
Customer Service
Pros:
"What I also really loved was the wonderful service of the staff. They were all really friendly and helpful."
"Staff are friendly and helpful."
"The staff are very friendly and helpful when you want to go for something you haven't had before."
"The customer service is good."
"Excellent customer service the lady name is Su Yung, I try to find the item red bean, but I couldn't find it, Su Yung very patient happy to take me to the shelf and show me."
"The ladies are lovely chatty and polite in there no matter how busy they get."
"Good prices, helpful staff and checkouts are well staffed."
Cons:
"Pathetic customer service... a middle aged female staff member in an absolute rude and aggressive tone told us that they were closing in 1 hour 15 mins."
"The customer service is awful like the Tai Pan Bakery next door (AVOID)."
"Salespersons at the till are rude."
"Checkout staff need training in basic good manners."
"Poor costumer service, man with the glasses at til no. 1 made us feel unwelcome and disliked."
"Majority of the staff were not really that helpful or welcoming."
"The customer service was awful. The lady works at the customer service desk was rude and bossy."
Parking
Pros:
"Make use of the upper level carpark easy to use with a lift directly down to the store."
"Free parking available onsite."
"Free parking available in their extension parking lot."
"Free parking in abundance."
"Plenty of parking space here too and located just next to a bus stop or a short stroll to waddon station."
"Free parking, great selection, clean toilets."
Cons:
"Be warned this place has added a parking scam in the last 1-2 years. Got PCN for £100 just for using a the carpark just to visit the shop, only stayed 15 mins."
"They're parking spaces, can be difficult to find space at busy time."
"Parking is quite misleading and you only get 2 hours on the ground section of parking but 4 hours in the roof parking."
"I received a parking fine."
"This new parking experience of 2 hours is a con."
"Care re Halfords Purley Way - Wing Yip are enforcing parking fines on the parking bays previously used by Halfords customers."
"They working with parking cowboys, giving people unfair parking tickets by the Halfords."
Product Selection
Pros:
"Love Wing Yip. I've lived in Asia for a large portion of my life and so driving the hour and half up to Wing Yip every few months to stock up on all our Asian goodies is one of the best trips!"
"Wing tip offers a plethora of foods from around Asia (S.E Asia, China, Japan, Taiwan, The Philippines and South Korea) and has everything from ambient, frozen, fresh to dinnerware."
"Fantastic selection of Oriental and SE Asian foods as well as cookware."
"Huge Chinese superstore that sells virtually everything you could want when it comes to Asian food, genuinely everything!"
"Big Asian (mainly Chinese) supermarket. You can get most of the Chinese foods that you want here, including fresh meat and fish."
"Wide range of imported food from far east Asia, reasonable price."
"This is probably the best Asian grocery store in London."
Cons:
"Prices are considerably higher than anywhere else, especially for the non-food wholesale products like carrier bags, kitchen items and drinks."
"Very expensive and mostly frozen and long life food products."
"Smaller range of products than before, even pre-covid."
"We were looking for Wontons to make our own soup but had difficulty seeing any that looked good quality."
"Why so much empty space? This place use to be so much better, filled with everything you could ever need."
"Their frozen dim sum selection is smaller than it was before the big c."
"Fresh fish counter no longer has live lobster or crab, no oysters or razor clams."
Store Environment
Pros:
"Clean store as always, hand sanitisers and cleaning kits near entrance."
"This place is very big and social distancing is easy to maintain as aisles are quite wide."
"The store is now massive brightly lit, with a larger selection of Asian produce, with an additional parking area above the store."
"They have renovated since I had last been there. Very spacious, bright and modern inside."
"Store is clean and workers are always on the shop floor to assist."
"It is clean and spacious and the staff are always friendly and helpful."
"They also have customer toilets and the women’s was clean and clearly taken care of."
Cons:
"Decor is fairly dated but you can't go wrong with the food here."
"In the recent months there has been lots of reports of bag snatching in their car park, yet there has been no notifications or warnings to the general public regarding this issue!"
"Even more sadly, the horrible smell coming from the meat sector, is the main reason for my rating."
"The prices are creeping up."
"Definitely more spacious and cleaner but oddly too empty for my taste."
"However, sometimes the store has an off putting smell."
"The place feels 'smaller' after refurb. Less products on display."