The Duke of Sussex Reviews Summary

Food Quality

Pros:

• "The food was exquisite."
• "Amazing atmosphere, delicious food."
• "The food presentation was splendid as was its taste."
• "The food was great."
• "Great food and great service, it’s a nice place to sit relax and enjoy."
• "The food is so delicious!"
• "The drinks and food were really good."

Cons:

• "The food is average and not high quality."
• "The gravy didn't add anything."
• "Friendly service but the food wasn't all that."
• "The goats cheese starter was odd, fried balls of goat cheese with a sickly sweet sauce and honeycomb pieces."
• "The burger was good (though I've had tastier patties), and the fries were very moreish."
• "Food was ok. Told no roast potatoes left when we arrived."
• "Food was not too bad but can't say good."

Service

Pros:

• "Also, I left my bag, which they found and kept safe until I arranged collection."
• "The waitress who was dealing with us was extremely accommodating and offered us several tables choices."
• "I cannot express my thanks enough to the waitress and kitchen staff for taking my multiple food allergies seriously."
• "We received excellent service from the staff and left happy."
• "Very polite, funny and friendly staff."
• "The team was attentive, friendly and efficient."
• "Shaq was wonderful and helped me with all our questions."

Cons:

• "The bar was busy, too, and noisy."
• "Attentive service is lacking but that's standard for england so no fault on the workers for that."
• "Only reason for scoring is that they weren't prepared for being so busy and needing to service our large group despite pre booking."
• "If you go to the bar may take longer and staff is kind of serious."
• "The manager ran across the bar and took the drinks off the table without even addressing us."
• "We sat outside and struggled to get any server’s attention."
• "Unfortunately the service wasn’t amazing, it seemed like we were forgotten about most of the time."

Ambience & Location

Pros:

• "Outside there is a large covered seating area. Ideal for the warm weather."
• "The pub is 5/10 minutes from Waterloo Station and has a typical cosy vibe."
• "Fantastic pub just near Waterloo Station. Great ambience, big outdoor area."
• "Inside is a traditional pub with a modern feel."
• "The outside seating area was extremely large & even though it was raining we are able to sit underneath a extra large canopy."
• "Garden was lovely and private."
• "Outdoor patio was lit when we arrived and was still going when we left hours later."

Cons:

• "Seemed a nice pub but closed early (11)."
• "Won’t be returning."
• "Felt very intimidated by the small elderly doorman."
• "It's too loud in there, Hard to have a conversation."
• "Negative point was that it was VERY loud, maybe it was the acoustics in the room."
• "But if you go close to last orders be aware of the fact that they prop the door open so you freeze."
• "The stairs carpet to the toilets could do with being replaced as it’s pretty grim."