Osteria Del Portico Reviews Summary

Service

Pros:

• "The service is friendly and caring."
• "The waiting staff patient and attentive, and a there was a great atmosphere about the place."
• "Service was great & atmosphere perfect for a Saturday chilled lunch!"
• "The staff are also very helpful and friendly which makes for a good atmosphere."
• "The service was impeccable the recommendations for dishes were very helpful."
• "I absolutely loved the staff, who were respectful, cheerful, and incredibly attentive."
• "Very friendly staff who couldn't do enough for you."

Cons:

• "It's a shame the restaurant allowed this to go on or permits people to smoke right next other customers who are eating."
• "Bad service. They served a couple next to us four times checking in on them."
• "Service extremely slow, took nearly 2 and half hours to serve what was essentially a 30 minute meal."
• "The waitress did not understand our enquires and failed to point out vegetables weren't included."
• "We felt the staff were pushing us to get through our dinner a s.a.p. and they were not as friendly and welcoming as in the past."
• "Service is awful plus food oil and absolutely overpriced."
• "Service was poor - the waiters didn't look too interested or happy to be there."

Food Quality

Pros:

• "The food was great and staff were welcoming and made an effort to be entertaining!"
• "Food is delicious and the chicken liver starter is highly recommended."
• "The pasta was made to al dente!"
• "I had sea bass for my main which was delicious."
• "The food was incredible."
• "The food was presented beautifully and tasted phenomenal."
• "The food was all delicious."

Cons:

• "Below average... The pizza was the only thing we ordered that was okay."
• "Well, the portion was huge but seafood was not great, mussels were fresh but the rest of it was not, there were prawns and ring squid."
• "The food itself was adequate but nothing special and a very small portion for the price."
• "Food itself was very poor."
• "However my seafood linguine was not good (£16) to say the least. I couldn’t finish it."
• "The food quality doesn’t warrant the absolute minimalist presentation and lack of attention to details."
• "But the food was just average and below."

Atmosphere

Pros:

• "Lovely atmosphere, good food, cozy space and the hospitality is really amazing."
• "An authentic Italian restaurant in Ealing."
• "The atmosphere, the staff and the food were simply excellent and delicious."
• "An amazing little Italian oozing with authenticity."
• "It’s like stepping into a mini Italy."
• "Cozy authentic Italian atmosphere."
• "It feels as a little piece of Italy right in London."

Cons:

• "The restaurant lacked any Italian ambiance or presence, which was disappointing."
• "There is hardly anyone that speaks proper English."
• "The restaurant wasn't busy either."
• "We were disappointed to find that there was no Italian ambience, and the service was lacking."
• "The lack of Italian presence and the difficulty in staff communication made for a less than satisfactory 'Asian experience'."
• "Service and atmosphere are great, but they are really lacking in options for vegetarians."
• "What made the experience even more uncomfortable was the service, particularly a server, who happened to be a rude Asian girl."

Value

Pros:

• "Some items are a little pricey, but it is for quality food."
• "If you want to support a local business then this is definitely up there."
• "Great food great value."
• "Very good value, especially their pre-theater menu."
• "Great authentic Italian food, good portions and reasonably priced."
• "The prices are reasonable with impressive sized portions."
• "Good portions and reasonably priced."