The Crown & Treaty Reviews Summary

Service

Pros:

• "Superlative and solicitous service by Freya."
• "The landlord and his team couldn't be more helpful and friendly."
• "Was served by the manager. Excellent customer service a big thumbs up for me and my sister."
• "Our visit was superb!! Our tour group was treated royally by the staff and the food was excellent!!"
• "Extremely polite and helpful staff who organised the next day to arrange collection and pack away of all our wedding bits and pieces."
• "Staff could not have been more attentive."
• "Staff were friendly and even though it was full service was prompt."

Cons:

• "Service was friendly but could have been a bit more attentive."
• "Just had to walk out, had a table for 2 booked for 8pm, waited a considerable amount of time before anyone come to see to us although staff were walking past!"
• "The service for drinks was incredibly slow and not being acknowledged by bar staff was a little rude."
• "It's amazing how many staff were sitting around but when you asked a question you were greeted with 'I'm not working'."
• "Service was glacially slow. Over half our meals were wrong with core ingredients."
• "Waiting one hour now for our starters! Very difficult to get anyone's attention here."
• "Food orders were ignored also repeatedly asking for what we wanted instead of being ask??"

Food Quality

Pros:

• "Their Sunday roasts are absolutely lovely! Big shout for the cauliflower cheese, it is gorgeous!"
• "The food was excellent and so was the service."
• "Food I had (chicken tenders) best I've had with great spice on the crust."
• "The food we had was served hot 2 x roasted tomato soups. 1 x fish of the day, Tuna steak with Mediterranean vegetables. Seabass with trimmings."
• "Meal was excellent and steak was perfectly cooked."
• "The food was very good as well - generous portions and delicious."
• "Food was really good."

Cons:

• "Overall good experience but I was expecting better quality on the food given the price."
• "Food was awful.well over priced."
• "Food served does not represent the menu. Ordered apple braised pork belly with roasted potatoes. What I got a pork chop on mashed potatoes."
• "The roast potatoes were actually boiled potatoes."
• "Sadly the food fare takes a nosedive 4 out of 10, drinks are limited to what's in stock."
• "Met a friend for Lunch was disappointed with the food calamari was Stone cold, chicken wings were ok but the house chips were a let down."
• "Food was absolutely awful. Was a little worried when it was completely empty on a sunny Sunday afternoon."

Ambiance & Decor

Pros:

• "Very nice pub with a warm greeting."
• "Worth a visit if in town."
• "There are plenty of tables overlooking the road and two separate spaces inside. The atmosphere is cosy."
• "The whole has been done up really nicely, it's a pleasure to visit there now."
• "Such a nice pub, definitely my new favourite and personally best in the area."
• "Beautiful building and reason enough to visit."
• "New refurb looks amazing, the decoration and feel of the pub was great."

Cons:

• "The small Orange signs are tiny and the print even smaller on them making them inevitably missed, ignored or unread at night in particular or in low light."
• "But it is now closed and being re-developed by another company."
• "Unfortunately at the moment the pub isn’t living up to it’s revamp."
• "As a pub, I did not like it."
• "Chicken & mango salad starter was very poor, chicken was straight out of the fridge, salad bland with no presentation."
• "This used to be a great community Pub at the heart of Uxbridge student and alternative music nightlife. Now gentrified and gastronomified for the non existent office workers."
• "The place is clearly short staffed and no one has a clue what is going on."

Value

Pros:

• "The food was replaced, very swiftly. In the end, the manager apologised, deducted our bill due to the delays, and most importantly, we had tasty meals with reasonably priced."
• "Wine was nice and the burger was really tasty with excellent fries. Good value."
• "Pricing was very reasonable."
• "The lunch time menu was varied and priced well."

Cons:

• "Food was awful.well over priced."
• "£10.20 for a pint and a Cider is too much for the Area."
• "The food and drinks are so overpriced."
• "If you do park at The Crown and Treaty on this car park at any date or time you will be likely to get a parking fine."