The Granville Reviews Summary

Food Quality

Pros:

• "Most enjoyable meal, food very well presented and excellent."
• "Absolutely scrumptious food and amazing, professional service!"
• "The food was very good value for money, I paid around £35 for three courses and drinks, which felt good value for money for gourmet pub dining."
• "Food is fantastic. Really worth a visit."
• "The chips were fantastic!!!"
• "A beautifully presented, tasty, wholesome Sunday lunch."
• "Food was delicious and the a la carte menu options were varied with lots of choice."

Cons:

• "What appeared on my plate was a horror show, a small black plaice with no floured coating, the head still attached but folded horribly."
• "Ordered pork chop and was bland."
• "The harissa chicken was really really dry, I had to ask for some mayo."
• "As soon as we sat down there was wasps everywhere and the tables were dirty and full of cobwebs."
• "The shared dessert was a chocolate mousse with ice cream, the chocolate concoction was so solid it seemed almost like it been taken from a freezer."
• "The burgers were dried out the flower in the macaroni had not been cooked out."
• "Cottage pie extremely salty, liver and bacon over cooked and drenched in bisto gravy, the chicken burger burnt."

Service

Pros:

• "Friendly staff that always give good service and a friendly smile."
• "The staff were amazing. Especially Calun who went above and beyond to make our evening so enjoyable."
• "Attentive, pleasant staff, and no long waits."
• "Table service was prompt, friendly and helpful."
• "Good service from friendly and efficient staff who all had a smile on their face."
• "Staff friendly and attentive. Food was delicious and came out fast."
• "Staff were friendly and attentive, would happily return to eat here again."

Cons:

• "Good experience spoilt when the bill came. Payment by card only.... Will not return."
• "Sorry but I expect it was a one off bad experience. We were there over an hour before we got our starters."
• "50 minutes later, still no drink orders taken, very hungry and extremely disappointed."
• "Seated near the kitchen some people commented on a cold draught around legs and back."
• "No offer on refill of drinks or how was your meal."
• "The service was shocking, was made to feel like 'a bum on seat'."
• "Once you've ordered, serving time range from pretty quick to appallingly slow."

Atmosphere

Pros:

• "Lovely log fire with lots of nice big comfortable tables and chairs."
• "The place was comfortable and attractive."
• "Always an enjoyable place to be with great food and drink at good prices."
• "The staff was helpful and the restaurant looks cozy."
• "The pub and restaurant have a very warm and welcoming family atmosphere due to the decor, the layout and the mix of lights and candles."
• "A very nice upmarket traditional English country pub on the outskirts of Canterbury in a rural setting."
• "The pub has a great atmosphere and cosy in the winter with the log burner going."

Cons:

• "Such a shame, but it certainly won't be one of my recommendations to anyone and I certainly won't be heading back anytime soon."
• "Unfortunately, I would not recommend this pub."
• "Iv been to this pub may times but the last few visits have been disappointing. the food has really gone down hill and the staff seem to be very unfriendly."
• "The only meal that came out any good was one steak meal."
• "The pub was cold and although the fire was alight it was not attended to so did not radiate any heat."
• "As we left, the staff were chatting around the till in the main restaurant area."
• "We sat swiping the wasps away and as I went inside I saw literally no one in the inside restaurant."

Value

Pros:

• "Always love it here and plenty of reasons to come back time and time again."
• "The food was great and the service was 5 star."
• "Not cheap but you don't expect it to be, we had 4x the most expensive Sunday roast dinner on the menu which is the Mixed Roast at £24 each."
• "Best place to eat in the Canterbury area love it!"
• "Enjoyed the offer of 3 courses for £15, which is excellent value for money."
• "We enjoyed a 3 course meal that is really reasonably priced."
• "Had a lovely Sunday lunch, roast beef with all the trimmings. Yorkshire puds are lovely."

Cons:

• "The price of a pint was eye-watering. £5.20 for a Sheps beer in a shops house 14 miles from the brewery is far too expensive."
• "Very disappointing! food was ok when it finally arrived."
• "However tonight I’m afraid it was extremely disappointing, I ordered sirloin steak and it was extremely chewy."
• "Which if it was a budget pub, would be fine, but the price was totally not reflected in what was served."
• "Nive food but I asked for a lemonade as I wasn't drinking and it was basically soda water! Tasted awful."
• "I felt it was slightly overpriced."
• "The food was not worth the full price."