Shades Hair Studio Primrose Hill Reviews Summary

Stylist Expertise

Pros:

• "Klaudia was so happy with how kind she was through the whole process."
• "Sam at Shades for the most beautiful haircut and style."
• "Nico hit the brief perfectly. 10/10 service and the best balayage I have ever had!"
• "Nico, thank you so much for my fantastic highlights and beautiful hair cut!"
• "After trying countless places for good men’s haircut, I am glad I found Shades Hair Studio."
• "Bella and Corine were really nice, they understood my needs and how I wanted my hair."

Cons:

• "The hair cut was probably one of the worst I've ever had."
• "Ruined wedding hair, refund refused."

Customer Service

Pros:

• "Very happy with it and how it stayed the whole day!"
• "Lovely and friendly team."
• "Nico and the team really cares about people."
• "Nico isn’t only my hair stylist but he become a friend."
• "Nico was also very nice at the counter as I had a problem with the payment."

Cons:

• "There were longer wait times between the different stages of my appointment."
• "Missed an appointment due to illness and was charged £50 for it, without any prior warning."

Salon Atmosphere

Pros:

• "Great salon 💇‍♀️ Nico, thank you so much for my fantastic highlights and beautiful hair cut!"
• "This is the best place hands down to get your stuff done."
• "An amazing place to visit, full of professionals ready to help, advise and guide."
• "Super friendly salon. Loved it!"
• "A great hair salon. No frills, but really good."

Cons:

• "Horrific. Worst experience I've ever had with a hairdresser."
• "Terrible. They didn’t do what I asked and made my hair too light."

Quality of Hair Treatment

Pros:

• "The best balayage I have ever had!"
• "Fantastic highlights and beautiful hair cut."
• "I have never had highlights or colour applied before but I was impressed."
• "These extensions are so light and seamless."
• "The colour came out good and lasted quite well."

Cons:

• "Bright neon salon lights had disguised the fact my hair had simply been covered in bleach."
• "Ended up with one side more blonde than the other side."