Miller & Carter Dartford Reviews Summary

Food Quality

Pros:

• "The Mac and cheese was tasty, as were the chips and greens."
• "Consistently great food and service, nice decor and atmosphere."
• "The food was out of this world! Was in heaven!"
• "The food was absolutely delicious and spot on as always."
• "The food was great but the service was even better thanks to our waiter, Robert!"
• "Food was lovely, service was great, our waiter was polite."
• "My Ribeye steak tasty, but 3 pieces of salad on plate with dry tomato."
• "Food was really good and steak was on point."

Cons:

• "The steak itself was flavorless, I've never experienced bland steak before!"
• "The lobster tail was also overcooked. It was so tough and chewy it was almost impossible to remove from the shell."
• "Valentines Day offer... my partner steak ordered medium becomes a totally rare."
• "Everything was very good is just the parsnips and Brussels sprouts were hard to chew."
• "The time we had to wait for our dinners to be served was unacceptable being 1 hour from ordering."
• "The banoffe pie was a laugh. A sliced banana plonked on top. Come on really?"
• "But the pork was delicious and when it comes to dessert I must say the three cheesecakes were so sweet."
• "The Apple pie was an individual processed pie, put in the microwave to result in inconsistent temperatures and soggy pastry! YUK."

Service Quality

Pros:

• "A huge redeeming factor though was the customer service from Bev. She was so friendly and accommodating."
• "Our waiter Rob was the best waiter I have ever had, he was so full of energy and made us all laugh and feel well looked after."
• "Interaction with Robert was the most memorable thing of the whole experience. His friendliness and hospitality was excellent."
• "The waitress and service we RECEIVED was excellent. She knew the menu extremely well."
• "5☆ genuine service from the lovely attentive Amy. Can't rate her enough."
• "GIVE ROB THE MANAGER JOB!!! I mean he even turned the ‘O’ in his name into a smiley face!"
• "Our table staff member Julie Hopkins was very helpful, attentive and made our experience enjoyable."
• "The food was excellent the drinks were delivered quickly and our lovely waiter Robert was a delight."

Cons:

• "The time we had to wait for our dinners to be served was unacceptable being 1 hour from ordering."
• "Enthusiastic waiter (initially) and good food but the food and drink order was wrong a few times."
• "We had asked for a round table but was not given one and therefore our family Christmas gathering wasn’t easy to communicate down a 12 seat long table."
• "I booked for my daughters birthday on line I even rang and spoke to someone just to make sure as my daughter has a SEVERE NUT ALLERGY."
• "Omg. Food was so bad. My chips were stale. But that was nothing compared to cold and I mean cold like room temp 18 degrees chicken."
• "The time we had to wait for our dinners to be served was unacceptable being 1 hour from ordering."
• "The food was excellent the drinks were delivered quickly and our lovely waiter Robert was a delight, he went the extra mile."
• "Waitress was very attentive and friendly, not rushing us, giving us all the time we needed to catch up before taking the order."

Value for Money

Pros:

• "It's not cheap but we've tried many other places and been disappointed and that puts the price into perspective."
• "Simply Outstanding, good value for money and great service A+++."
• "We visited Miller & Carter in Dartford two days ago, and on entering was really lovely. The price was not an issue."
• "The steak was amazing and had a summer discount which made it quite pocket friendly."
• "Our waitress Fabi was absolutely amazing. Kind, polite, patiently answered all our question as it was our first visit at Miller and Carter."
• "Food was very nice. Atmosphere was awful. I had endless texts saying a smart dress code and we had people sitting in football shirts and kids running around and throwing stuff."
• "Could not fault it. The service was top quality and the food was delicious and so well presented."
• "The welcome feels like It's like a Harvester, but more expensive.... OK the steaks are good but I've had better."

Cons:

• "We paid £100 for the 'experience' and felt ripped off."
• "Then onto dessert, the Caramel Torte was great and the Winter Berry Pavlova is seriously a knock out! Of course, the bill was a bit spenny."
• "We visited Miller & Carter in Dartford two days ago, and the fillet steak was served to us, it was rather small for the price it came with."
• "We had to wait 1 hour 30 minutes for our food to arrive at the table. Not sure why this was so."
• "Enthusiastic waiter (initially) and good food but the food and drink order was wrong a few times."
• "The food was excellent the drinks were delivered quickly and our lovely waiter Robert was a delight, he went the extra mile offered to take pictures for us."
• "Food was great and very efficient service. Staff were friendly and helpful."
• "Could not fault it. The service was top quality and the food was delicious and so well presented."