Akbar's Birmingham Reviews Summary

Ambience

Pros:

• "The ambience of the restaurant is good."
• "As soon as I stepped in, I was amazed by the atmosphere of the place... beautiful lighting."
• "A little noisy but atmosphere was good."
• "The whole ambience in the restaurant is appropriate."
• "The place had ambience... From the dim lighting to the quiet music and the smell of grilled food filling the air, it really was a lovely spot to be!"
• "The atmosphere was perfect, not too noisy nor quiet with lovely decor, lighting which set the ambience and tone for the whole evening from the moment we entered the restaurant."
• "Nice atmosphere in the restaurant good ambience."

Cons:

• "Ambience is good although filthy toilets."
• "It did feel very cramped though and was very loud."
• "Atmosphere is too loud and quite cramped if you’re in a big group."
• "Extremely noisy place, you hardly talk to the person at the other side of the table."
• "The atmosphere was a little soulless/large dining hall."
• "Embarassing the interior is disgusting chairs which are ripped, old never updated."
• "The whole restaurant interior needs a makeover, looks outdated."

Service

Pros:

• "Service was excellent and welcoming and they were always available to help despite the rush."
• "Service was outstanding."
• "Service was impressive especially from the Asian lady who was taking orders."
• "Service was very good."
• "Absolutely amazing service from start till end. Tables were clean and the food was gorgeous!!"
• "The waitress Adam was soo helpful welcoming soo polite."
• "We had a very attentive and informative server."

Cons:

• "Only 3 of our drinks were brought over initially, had to keep chasing for the other 3."
• "The service was horrible, they don’t bring sufficient cutlery and need to ask again and again."
• "Service is fast but no one really cares if you need anything or are even enjoying your meal."
• "The waitress was quite pushy only just sat down and was asking for our orders and hovering around the table."
• "Terrible customer service from the waitress."
• "Waiters were rude, had no patience at all and smelling of BO which was quite off putting."
• "Service was horrific, constantly had to chase them up."

Food Quality

Pros:

• "Food is halal and good quality."
• "You cannot complain about the food, regardless of what you order from the menu, it tastes great."
• "The presentation, flavors spices and colours going on here makes my taste buds happy!"
• "Popadoms with the pickle tray, sekh kebabs, onion bahjis, & lamp chops were delicious."
• "The chicken curry’s I ordered korma and chicken saag were made with fresh meat."
• "Food was delicious!"
• "The food tasted amazing."

Cons:

• "I would strongly avoid this restaurant. Chicken wings undercooked, they brought a second serving free of charge which came back burnt."
• "Starter's came out (mine fish pakora) very bland and soggy, there was no dips, sauces etc.."
• "The curries were average at best, felt bland mostly."
• "The lamb chops were disgusting, they were fried!? Who even does that? Chicken wings were nasty."
• "The food has no substantial flavour to any of the currys and the starters have changed from the original recipe."
• "Food is bland, no taste, no presentation."
• "The food itself is not great."

Cleanliness

Pros:

• "The restaurant is very clean and overall we had a great evening and will definitely return."
• "Restaurant is very clean and well maintained."

Cons:

• "The chairs are literally black with dirt I felt I had to wash my hands just from touching them to sit down."
• "No hygiene maintain."
• "Seating area at the back isn’t the cleanest as the booths are falling apart."
• "The bench seats at the tables are ripped and the covering held together with tape."
• "Mens' WC were disgusting, no loo roll, broken toilets, filthy wash basin."
• "The place was very dirty nd tacky not like the way it used to be very very noisy too... dirty tables nd chairs nd cutlery not washed properly not very clean nd hygienic at all."
• "Toilets are dirty as beyond your imaginations."