The Range, Enfield Reviews Summary

Staff and Service

Pros:

• "Great store with really helpful staff."
• "Very helpful young man helped me to my van with it."
• "Went in there on Sunday afternoon found all the staff very friendly and helpful."
• "Staff always helpful but prices sometimes missing or wrong product in priced area."
• "Finally I get a very nice lady who was doing cup on some shelves... she was absolutely helpful."
• "The staff is friendly and always willing to assist, which enhances the overall shopping experience."
• "Lovely lady on the arts and crafts department, very helpful and friendly."

Cons:

• "The whole 10 minutes I was queueing up she wouldn’t stop talking about her personal life to another member of staff, ridiculous."
• "Manager was discussing personal things with a colleague in the store...not very professional."
• "Rude staff taking forever to scan our stuff it took 10 mins for just a few items."
• "The staff could be more friendly when you ask them for help or advice."
• "The staff are the most unhelpful I have ever seen in any store across the UK."
• "The staff ignored me."
• "Staff genuinely did not seem to care and I had to ask multiple staff members in order to collect the items."

Store Layout and Cleanliness

Pros:

• "It sells fabulous accessories and furniture for the home at great prices."
• "Big car park."
• "The store's layout is well-organised, making it easy to navigate through the diverse sections, from home decor to garden supplies and everything in between."
• "Well stocked and easy to move around."
• "The arts and crafts section in this store is ginormous!!!! Great choice of paints, brush sets, card making stuff, creative sets.."
• "It's massive and sells all kind of houseware, crafts and DIY goods."
• "The Range is a great place to shop from gardening to furniture."

Cons:

• "Half the shelves were empty not many things were priced and looked a bit of a jumble sale."
• "Lack of products and items."
• "Terrible shop! No prices on items, items all over the place."
• "The store and the staff are unorganised."
• "It was colder inside than outside... dirty dark and poorly laid out."
• "This place is always a mess. Everything is always out of stock and shelves are always empty."
• "The lights over their art supplies section have been broken for a year and a half."

Pricing and Products

Pros:

• "You can pick up some good gifts. Has party supplies and activity packs for kids."
• "Good parking and helpful staff."
• "Spent £27 could have spent about £200."
• "It has A to Z anything to do with household stuff they have it!"
• "They have so many beautiful home decor items. Pretty much whatever you need you'll find here.. car tyre shine... wallpaper.. a hot tub.. a candle.. bedding.. new plates.. a new table... pet food.. new pens.. they have it all."
• "The value for money is exceptional, and you're sure to find great deals on a variety of items, especially Christmas stuffs."
• "The Range has such a wide variety of products on sale that I challenge anyone to visit the store and not buy anything."

Cons:

• "Many prices missing from products."
• "Most items aren't priced."
• "This place is always a mess. Everything is always out of stock and shelves are always empty."
• "Cardboard thrown on floor."
• "Sometimes difficult to know the price as a lot of them weren't priced."
• "So many items did not have price tag."
• "More than half the stock in this store have no prices on display."

Customer Experience

Pros:

• "My fav store!"
• "I just love this store, I love it even more when staff Sammy is around."
• "Love the Range! It has everything you need for your home and at a really good price."
• "I love this shop, good value for money and great range of products."
• "I love to shop at the range. Their home decor pieces are to die for: unique and modern pieces."
• "Just love it. Almost everything you need for your home decor and more you will find it there."
• "I recently visited this store, and I was thoroughly impressed with the wide range of products they offer."