Woodborough Green Garden Centre Reviews Summary

Atmosphere and Layout

Pros:

• "This place is a lot bigger than you think from the front, excellent Christmas display, all at a good price."
• "Great place to visit, even if you're not thinking of planting just yet! Lots of homewares, gifts, animal supplies, outdoor goods, etc."
• "Another fab visit to this lovely garden centre. It may be small in scale compared to many but is always jam-packed with interesting and quality goodies."
• "The garden center bit is lovely shame that the Cafe let's it down service is none existent."

Cons:

• "Too much Christmas tat at the moment. A shame to see the arrival of a loyalty card. It means carrying yet another bloody card! Ditch them."
• "Arrived at 16.35 to buy a couple of things. In their haste to close up, all the lights inside had been switched off."
• "We visited this garden centre this weekend, the staff from the moment we walked through the door, were very warm & friendly."
• "Didn't like it much. 1st visit. Staff not brilliant. Freezing cold. Was going to have coffee but all I could smell was old frying fat."

Café and Food

Pros:

• "Had lunch here, last week. Good menu... Spacious seating area. Can sit outside. Wheelchair friendly. Special seating area inside, for dogs, with dog bowl."
• "We had a lovely meal, good choice on the menu, freshly made, & once again very friendly, warm staff in the restaurant."
• "The food in the restaurant is excellent and plenty of choice. Staff very polite and friendly and efficient."
• "Lunch was very nice (fish chips&mushy peas. Only gave 4 stars cus peas were over cooked but would recommend the fish & chips they were lovely."

Cons:

• "The garden centre itself is lovely, but the café really let it down. We ordered 2 lattes, 1 tea and some scones. The tea arrived, but nothing else."
• "Dreadful cafe, ordered a bacon &brie ciabatti which arrived as a panini tiny slivers of burnt bacon instead of rashers hardly any brie."
• "Visited the cafe. I ordered the cheese and pepper scone. When it arrived it was completely bland with no sign of cheese except a little sprinkle on the top."
• "Ok. Cafe was very overpriced almost £19 for 2 coffees and 2 small cakes? Unfortunately, we were sat next to the kitchen and all we could hear was the chefs messing around."

Customer Service

Pros:

• "Staff polite and friendly, will definitely be returning when up in Nottingham again."
• "Just met with friends for a bite to eat. I have a food allergy and have to be careful what I order. The young woman who served me couldn't have been more attentive."
• "After duly waiting quite some while at the 'wait here' sign, a surly waitress eventually arrived."
• "Friendly knowledgeable staff. Lots of choice, keeps my wife busy for ages..."

Cons:

• "Someone was using a machine to wash all of the floor which was soaking wet with water and soap sude creating a health and safety hazard."
• "AWFUL CUSTOMER SERVICE !! I purchased a Large garden parasol from here, at £299. Initially, I was told there was a set of bolts missing."
• "This review is solely about the restaurant. If it were possible to give no stars, I would do that. Horrendous service."
• "I think everyone in the restaurant is fed up and overworked, I had to send one pizza back as it was burnt on the base and we couldn't eat it."

Product Range and Quality

Pros:

• "Nice to see an independent still surviving. A fair range of plants at reasonable prices."
• "Went only to look around and came home with loads of new plants for the garden. Not a bad price at 4 for £10 either!"
• "Brilliant selection of plants all well grown and healthy. Some more unusual plants too and a good selection of shrubs and trees."
• "A wonderful garden centre. Cheap, fantastic plants, and very helpful assistants always happy to advise."

Cons:

• "Not a good experience today. We ordered a pot of tea for 2 and 2 light lunches - a baked potato with prawns, and a small gammon with chips & salad."
• "Never visited before. Good selection of plants and sundries. Only a shame that not everything priced. If I can't see a price, I won't buy."
• "After going here frequently before the change of name and ownership I will now say that I will not be going here again. Very disappointed in the range of plants stocked."
• "I used to love coming here, has my main supplier for my garden... I understand accidents happen, but I was disappointed afterwards and didn't receive too much of an apology."