Baby's Ears Reviews Summary

Professionalism and Service Quality

Pros:

• "Robert made the whole process so quick and easy."
• "Rob was amazing, so polite and professional."
• "Rob responded straight away with all the answers to my questions."
• "Rob was absolutely calm and knew exactly what to do."
• "Meeting Robert we felt we were in good hands."
• "He was very friendly and happy to explain the process which was reassuring."
• "Rob was so patient and kind whilst ensuring they did the best job possible."

Cons:

• No negative comments found regarding professionalism and service quality.

Experience and Comfort

Pros:

• "My daughter did not even cry! I was amazed!"
• "My baby cried for a split second and stopped straight away."
• "It was basically a painless procedure as he has the latest equipment."
• "My older daughter didn't even cry and was perfectly happy after getting her ears pierced."
• "Upon arrival we were greeted by the lovely gentleman called Robert."

Cons:

• No significant negative comments about experience and comfort.

Aftercare and Follow-up

Pros:

• "He even answered a call out of hours to answer my wife’s questions."
• "They took the time to thoroughly explain the aftercare instructions."
• "Provided me with all the necessary products to keep my new piercings clean."
• "Gave me new studs for my piercings."
• "We were also provided with an 'after piercing lotion' to prevent any infection."

Cons:

• No negative comments related to aftercare and follow-up were mentioned.

Selection of Earrings

Pros:

• "He has a great choice of earrings and price."
• "Robert show us all the options and after deciding to go for the gold ball earrings."
• "The earrings used were of high quality and came in a variety of stylish options."
• "Robb had a good selection of earrings and provided my baby with a certificate at the end."

Cons:

• No cons found regarding the selection of earrings.

Accessibility and Location

Pros:

• "Safe to say he was more than worth the travel from north west London!"
• "We drove from the other side of London and Rob was amazing."
• "I finally came in today all the way from south London."
• "We picked up this place even though it’s two hours away from us."
• "Drove for an hour and met the lovely Robert today."

Cons:

• No negative comments specifically about accessibility and location.